Field Service Technician Network

1 week ago


Green Bay, Wisconsin, United States TDS Telecom Full time
Job Title: Field Service Technician Network

Join TDS Telecom, a leading provider of high-speed internet, TV entertainment, and phone services, as a Field Service Technician Network. In this role, you will install, troubleshoot, repair, and maintain telecommunications products and equipment, including fiber optic and copper cable, to ensure seamless connectivity for our customers.

Key Responsibilities:
  • Install, configure, and maintain Key Systems, PBX, Centrex Systems, and other business systems, including fiber terminals, ISPs, ISDN, DSL, T-1s, and DS3s.
  • Identify and repair defective cable using various test equipment, and locate cable and fiber in response to customer requests and/or construction needs.
  • Provide high-level support for enhancing and maintaining record systems, including cross-connects, line groups, network elements, and more.
  • Offer excellent customer service, proactively educating and selling TDS products and services to customers.
  • Perform project management of system installations and related functions as requested by supervisor.
Requirements:
  • 1+ year basic technical telecommunications experience or current/prior military service with honorable discharge.
  • 6+ months of basic fiber optic and/or copper cable splicing and repair, installation, and repair, or switch training.
  • Valid driver's license and ability to maintain DOT requirements.
  • Ability to work independently with little or no supervision and make decisions effectively.
  • Strong technical understanding of fiber and copper plant installation and troubleshooting.
Benefits:

TDS Telecom offers a comprehensive benefits package, including medical, dental, vision, life insurance, a 401(k) plan, and paid time off, among others. Associates scheduled to work 20 or more hours per week have access to these benefits.

At TDS, we value diversity and inclusion, and we are an equal opportunity employer. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



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