Field Service Technician

4 days ago


Green Bay, Wisconsin, United States Spectrum Full time

Job Summary
As a Field Service Technician at Spectrum, you will be responsible for delivering essential and innovative technology to our customers while consistently exceeding their expectations. You will work independently with minimal supervision, performing installations, disconnects, downgrades, and upgrades for residential customers, and providing world-class customer service.

Key Responsibilities
- Install and repair services for customers
- Educate customers on proper use of Spectrum services and equipment
- Perform basic to complex installations, disconnects, downgrades, and upgrades
- Provide excellent customer service and support
- Work in a variety of working conditions and locations
- Collaborate with internal teams to resolve customer issues

Requirements
- High School diploma or equivalent work experience
- Technical skills: problem solver with a technical aptitude, computer and software application use
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent communication and interpersonal skills
- Ability to work independently with minimal supervision
- Valid Driver's license with satisfactory driving record

What We Offer
- Competitive pay and benefits package
- Opportunities for career growth and advancement
- Comprehensive training and development programs
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance



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