Medicare Sales Representative
2 months ago
MetroPlusHealth is seeking a highly motivated and experienced Medicare Sales Representative to join our team. As a key member of our sales team, you will play a critical role in providing greater access to health insurance for Medicare individuals.
Key Responsibilities- Identify prospective enrollees and determine eligibility for participation in MetroPlusHealth's Medicare product.
- Understand and apply all policies and procedures pertaining to disclosures and provisions of the MetroPlusHealth Medicare product, enrollment and disenrollment.
- Conduct home visits and personalized appointments as needed to complete the enrollment process.
- Market MetroPlusHealth's Medicare line of business on-site at hospitals, senior centers, assisted living facilities, community events, and other designated sites.
- Understand covered benefits, non-covered benefits, exclusions, and exemptions.
- Educate enrollees on all aspects of the Plan, including answering questions regarding Plan features and benefits.
- Keep informed and adhere to current information pertaining to marketing activity guidelines set forth by various regulatory agencies.
- Complete applications and field reports in a timely and accurate manner.
- Work closely with Outreach Representatives, Customer Service Representatives, Eligibility Representatives, and other MetroPlusHealth personnel to resolve member concerns.
- Establish and maintain a positive working relationship with facility and site staff, community and provider organizations, as well as City and State regulatory agencies.
- Assist members in accessing healthcare, transportation needs, and other services or issues as they occur and pertain to members.
- Conduct and participate in telemarketing/outreach efforts as required.
- Develop a presence in the local community to help generate enrollments.
- Make presentations to large groups of seniors.
- High School Diploma or equivalency; College Degree or coursework preferred.
- 2-3 years of Sales/Customer Relations experience required.
- Public speaking experience.
- Medicare Sales experience preferred.
- Bi-Lingual and Multi-Lingual a plus.
- Must possess a valid NYS Life, Accident and Health License at the time of employment.
- Valid NYS Driver's License is a plus.
- Integrity and Trust.
- Customer Focus.
- Functional/Technical skills.
- Self-confidence, independent thinking, and professional presentation of self.
- Flexibility and willingness to learn.
- Excellent organizational, written, presentation, and communication skills.
- Excellent problem-solving skills.
- Highly motivated and goal-directed.
- Ability to work in a multi-ethnic, multi-cultural environment.
- Sensitivity to chronic conditions and disabilities.
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