Healthcare Front Desk Representative

1 week ago


Mentor, Ohio, United States American Family Care Mentor Full time

Job Summary: We are seeking a Healthcare Front Desk Representative to join our team at American Family Care. As a key member of our front office staff, you will be responsible for providing exceptional patient service, registering patients, and managing patient accounts.

Key Responsibilities:

  • Patient Registration: Prepare new patient registration packets, review facility systems, and prepare for opening each day.
  • Customer Service: Respond promptly to customer needs, provide excellent customer service, and assist patients with follow-up appointments.
  • Cash Handling: Collect and process patient payments, balance daily patient charges, and complete cash control procedures.

Requirements:

  • Education: High School graduate or equivalent.
  • Experience: Previous medical clerical experience preferred.
  • Skills: Basic computer knowledge, accuracy and detail orientation, positive customer service skills, and well-groomed appearance.

About American Family Care:

American Family Care is committed to providing high-quality healthcare services to our patients. Our state-of-the-art centers are equipped with the latest technology, including an onsite lab and in-house x-ray capability.



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