Healthcare Front Desk Representative
1 week ago
Job Summary: We are seeking a Healthcare Front Desk Representative to join our team at American Family Care. As a key member of our front office staff, you will be responsible for providing exceptional patient service, registering patients, and managing patient accounts.
Key Responsibilities:
- Patient Registration: Prepare new patient registration packets, review facility systems, and prepare for opening each day.
- Customer Service: Respond promptly to customer needs, provide excellent customer service, and assist patients with follow-up appointments.
- Cash Handling: Collect and process patient payments, balance daily patient charges, and complete cash control procedures.
Requirements:
- Education: High School graduate or equivalent.
- Experience: Previous medical clerical experience preferred.
- Skills: Basic computer knowledge, accuracy and detail orientation, positive customer service skills, and well-groomed appearance.
About American Family Care:
American Family Care is committed to providing high-quality healthcare services to our patients. Our state-of-the-art centers are equipped with the latest technology, including an onsite lab and in-house x-ray capability.
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