Financial Planning Assistant

3 weeks ago

Rockford, Illinois, United States Midland States Bank Full time
Job Title: Financial Planning Assistant

At Midland States Bank, we are seeking a highly skilled and detail-oriented Financial Planning Assistant to join our team. As a key member of our Financial Planning department, you will provide administrative support to our Manager of Financial Planning and Financial Planning Specialists.

Key Responsibilities:
  • Provide administrative support to the Manager of Financial Planning and Financial Planning Specialists.
  • Assist Wealth Advisors and Portfolio Management Team with relationship reviews, scheduling meetings, and preparing reports and correspondence.
  • Perform data entry tasks accurately and efficiently.
  • Prepare routine correspondence, ensuring clarity and professionalism.
  • Prepare planning presentation materials.
  • Maintain client records in Synergy and Salesforce, ensuring information is up-to-date and organized.
  • Assist in maintaining compliance records, ensuring adherence to regulatory requirements.
  • Take and maintain meeting minutes, ensuring accurate documentation.
  • Assist in any Audits by providing necessary documentation and support.
  • Receive and handle service-related phone calls from clients, ensuring issues are resolved or escalated appropriately.
  • Assist in market research to support the Financial Planning team.
  • Verifies task completion by collaborating with the Wealth team.
Requirements:
  • High School diploma or GED, Associate Degree preferred.
  • Minimum of 1+ years of experience in administrative, operational or receptionist position.
  • Proficiency in MS Office Suite (Word, Outlook, Excel, PowerPoint).
  • Professionalism and courtesy in dealing with customers and colleagues.
  • Possess a fiduciary mentality, always doing what's best for the client and maintaining confidentiality in all matters.
  • Ability to handle sensitive information with discretion and professionalism.
  • Strong oral, written, and interpersonal communication skills.
  • Strong organization and time management skills in order to prioritize workloads effectively.
  • Strong attention to detail.
  • Ability to work independently and as part of a team.
Competencies:
  • Business insight
  • Cultivates innovation
  • Drives results
  • Makes sound decisions
  • Being a brand champion
  • Collaborates
  • Communicates effectively
  • Customer focus
  • Being Authentic
  • Emotional Intelligence
  • Self development
  • Being flexible and adaptable

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

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