Home-Based Exchange Coordinator
1 week ago
About the Role:
We are seeking a motivated and organized Home-Based Exchange Coordinator to join our team as a Local Success Coach. As a Local Success Coach, you will be responsible for supporting Host Families and Au Pairs in your area, building strong relationships with families and Au Pairs from around the world.
The ideal candidate will have excellent communication and people skills, strong attention to detail, and high energy, enthusiasm, and motivation. You will also have access to a home computer/laptop, internet, and a car.
Key Responsibilities:
- Providing information and support to families during the matching process
- Explaining regulations, policies, and rules to Host Families & Au Pairs
- Conducting in-home family interviews/site visits to confirm families understand the program regulations and can host an Au Pair in their home
- Conducting in-home orientations upon arrival of a new Au Pair
- Conducting monthly phone and in-person communications with families and Au Pairs
- Organizing frequent in-person cultural events in local areas for Au Pairs
- Working with headquarters staff as a team to support families and Au Pairs
- Developing personal relationships with families and Au Pairs and maintaining high-quality communication
- Executing marketing initiatives coordinated with headquarters
- Assisting during crisis and conflict situations quickly and professionally
- Supporting families and Au Pairs with conflict resolution and issue management
About Go Au Pair Operations LLC:
Go Au Pair Operations LLC is one of the top Au Pair agencies in the country, with over 30 years of experience doing business in the child care industry. Our Au Pair Agency is one of the original agencies designated by the U.S. Department of State. We promote meaningful global family relationships, inspire personal enrichment, and encourage fun through the Au Pair Program, fostering wildly successful cultural child care experiences.
Compensation:
The estimated yearly compensation for this role is up to $9,300, based on the total number of active families in your service area. Your compensation is organized into tiers based on the number of active families, with full-time potential as the number of families and Au Pairs you represent grows.
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