Loan Operations Coordinator

5 days ago


Athens, Georgia, United States Sunset Finance Full time
Loan Operations Coordinator Job Opportunity
Sunset Finance is seeking a highly organized and detail-oriented Loan Operations Coordinator to join our team. In this role, you will be responsible for coordinating the loan application process, maintaining accurate records, and providing exceptional customer service to our clients.

We offer a competitive salary of $42,000 per year, based on experience. Our benefits package includes medical, dental, and vision coverage, as well as 401(k) matching and paid time off.

About the Role
  1. Coordinate the loan application process, ensuring timely and accurate processing.
  2. Maintain accurate and up-to-date records of loan applications, payments, and other relevant information.
  3. Provide exceptional customer service to clients via phone, email, and in-person.
  4. Open and distribute mail, post counter payments, and give customer credit experience to inquiring creditors and credit bureau.
  5. Complete loan documents and close current refinance loans.
  6. Prepare daily deposits of cash and checks.
  7. Maintain and balance correct amount and denominations of money in cash drawers daily.
  8. Maintain loan standard report daily.
  9. Telephone past due customers.

Requirements
A high school diploma or equivalence is required. Previous experience in customer service, collections, or the finance industry is a plus.

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