Insurance Account Representative

4 weeks ago


North Bend, Oregon, United States Renee Frati - State Farm Agent Full time
Job OverviewAs a key member of the Renee Frati - State Farm Agent team, the Insurance Account Representative will play a vital role in delivering exceptional customer experiences that drive business growth. This role requires a customer-focused individual with strong communication skills, attention to detail, and a passion for helping others. Key responsibilities include establishing and maintaining customer relationships, providing prompt and accurate service, and using a customer-centric approach to educate customers about insurance options. If you are a dedicated customer service professional with a desire to grow your career, we encourage you to apply.

Key Responsibilities
  • Build and maintain strong relationships with customers through regular communication and follow-up.
  • Provide exceptional customer service by responding to inquiries, resolving issues, and promoting insurance products.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Collaborate with the agency team to ensure seamless customer service and support.
Requirements
  • Excellent customer service skills with a focus on building strong relationships.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proactive problem-solving skills with a focus on customer satisfaction.
Benefits
  • Competitive hourly pay and bonus structure.
  • Opportunities for career growth and advancement within the agency.
  • Paid time off and health benefits.
  • Valuable experience in customer service and insurance sales.


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