Food Service Operations Manager

2 weeks ago


West Barnstable, Massachusetts, United States Global Partners Full time
Job Summary:

We are seeking a highly skilled and experienced Food Service Operations Manager to join our team at Global Partners. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional guest service, and maintaining high standards of food quality and safety.

Key Responsibilities:
  • Assist the General Manager in the daily operation of the restaurant, working at any station as needed to ensure seamless service.
  • As the Manager on Duty, ensure that the highest level of hospitality and service is provided to guests at all times, exceeding their expectations and building loyalty.
  • Ensure compliance with established food standards, quality, preparation, and production procedures, maintaining a clean and safe environment for guests and team members.
  • Monitor and control labor costs, paper costs, and restaurant safety and sanitation, ensuring adherence to company policies and procedures.
  • Prepare and maintain personnel records, team member schedules, financial, and administrative reports, providing accurate and timely information to support business decisions.
  • Ensure that all company operational procedures for the dining room, service area, and kitchen are followed, maintaining a consistent and high-quality experience for guests.
  • Present specials, promotions, and marketing plans according to company procedures, driving sales and revenue growth.
  • Ensure compliance with Federal, State, and local regulations, maintaining a compliant and risk-free environment.
  • Make informed decisions in the following areas:
    • Team member position assignments
    • Purchases in accordance with established inventory levels and budgets
    • Disciplinary actions as needed while the Manager On Duty
    • All decisions required to effectively execute shift operations

We value diversity and inclusion at Global Partners and welcome applications from candidates who share our commitment to creating a workplace where everyone feels valued and respected. If you are a motivated and experienced professional looking for a new challenge, please apply.



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