Order Entry Specialist
3 days ago
Job Summary:
We are seeking a detail-oriented and organized Order Entry Specialist to enhance our service operations. This hybrid role involves processing and scheduling service work orders, coordinating with various stakeholders, and ensuring timely order fulfillment.
Key Responsibilities:
- Process and schedule new service work orders using the company's CRM system, including preparation of service quotes, orders, and tickets.
- Process sales orders and ensure timely shipping of products to meet service schedules.
- Interface with field service engineers, third-party technicians, general contractors, and vendors to complete service work orders efficiently.
- Review technician service paperwork to confirm accuracy and completion of services rendered.
- Communicate with account managers to revise purchase orders and Not-to-Exceed (NTE) limits as necessary.
- Update the company's ERP system with details of each device replaced.
- Extract data from the company's monitoring systems to ensure accurate follow-up on service work orders.
- Manage return labels and RMAs for unused products, and verify vendor invoices for accuracy.
- Post new service orders in the company's order processing system, attach required documents, and process service orders for invoicing.
About the Role:
This is an exciting opportunity for a skilled Order Entry Specialist to join our team at Aston Carter. As a hybrid role, you will be responsible for processing and scheduling service work orders, coordinating with various stakeholders, and ensuring timely order fulfillment. If you have strong organizational skills and a commitment to excellence, we encourage you to apply.
What We Offer:
- A competitive salary range of $55,000 - $65,000 per annum, depending on experience.
- The opportunity to work with a world-class corporate talent solutions company.
- A dynamic and supportive work environment.
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