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Retail Operations Supervisor
2 months ago
JOB DESCRIPTION
ABOUT SURYA
Welcome to Surya, where we believe in the art of comfort and style. Our mission is to provide high-quality, handcrafted products that enhance the beauty and functionality of your living spaces.
At Surya, we offer a diverse range of home decor items, including rugs, pillows, throws, and more, all designed to bring warmth and elegance to your home.
POSITION SUMMARY
As the Retail Operations Supervisor, you will play a crucial role in guiding and mentoring a vibrant team to ensure outstanding customer satisfaction. Your leadership will focus on fostering a culture of excellence in sales and service, setting a benchmark for your colleagues.
KEY RESPONSIBILITIES
Guide, mentor, and develop team members in collaboration with the Store Manager.Achieve exceptional results with a proactive and positive mindset.Maintain visual merchandising standards to enhance the shopping experience.Champion operational efficiency and excellence.Evaluate daily and weekly sales targets to drive successful outcomes.Oversee the distribution of products to customers and delivery partners.Represent Surya with professionalism, effective communication, and a polished appearance.QUALIFICATIONS
Minimum of 2 years of management experience in retail or a related field.Strong organizational and leadership capabilities.Proficient in analytical thinking, problem-solving, and decision-making.Meticulous attention to detail.Familiarity with current technology, including tablets and computers.PHYSICAL DEMANDS
Ability to lift and move items weighing up to 75 lbs. using appropriate equipment and safety practices.Capable of navigating the sales floor and stockroom efficiently.Position requires prolonged standing, bending, twisting, and climbing.Full-time employees should have flexible availability to accommodate business needs.EMPLOYEE BENEFITS
We offer a competitive salary and comprehensive benefits package, including health insurance, retirement plans with employer contributions, life insurance, disability coverage, paid time off, and access to an Employee Assistance Program.