Senior Retail Operations Manager

4 weeks ago


Ormond Beach, Florida, United States Dunkin' Donuts - Nova King Crew Full time
Job Overview

As a Senior Retail Operations Manager at Dunkin' Donuts - Nova King Crew, you will play a critical role in ensuring the smooth operation of our stores. This position requires a strong leader who can motivate and train a team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Assist the Store Manager team with daily operations, problem resolution, and employee training
  • Ensure customer satisfaction and maintain operational standards
  • Oversee daily activities, lead a team, and manage inventory
  • Collaborate with upper management to drive productivity and implement process improvements

Requirements:

  • Prior experience in retail or service industry with a minimum of one year as a supervisor or assistant manager
  • Strong leadership skills, excellent communication and interpersonal skills
  • Great organizational and problem-solving skills, ability to work in a fast-paced environment
  • Ability to work collaboratively and effectively with team members and other departments

What We Offer:

  • Opportunity to develop leadership skills and advance your career
  • Collaborative and dynamic work environment
  • Competitive compensation and benefits package


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