Tax Office Manager

4 weeks ago


Hiram, Ohio, United States H&R Block Full time
Job Summary

We are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at H&R Block. As a key member of our leadership team, you will be responsible for managing multiple tax offices, providing leadership and development to associates, and driving business growth.

About the Role

As a Multi-Unit Team Leader, you will be responsible for:

Managing office staffing, operations, and logistics for multiple offices

Partnering with the District General Manager to create and implement office-level growth plans and client growth targets

Assisting in recruiting and interviewing candidates for tax office associate positions

Conducting timely performance reviews and resolving associate issues

Leading daily team meetings and communicating essential information to tax office associates

Creating associate work schedules and ensuring accurate timekeeping and labor management

Requirements

To be successful in this role, you will need:

People management experience with a proven ability to grow and develop associates

Strong decision-making and judgment skills, with the ability to function well in a fast-paced environment

Strong interpersonal and communication skills, with a customer-centric mindset

Computer proficiency with the ability to use MS Office

A Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience

What We Offer

At H&R Block, we believe in the power of people helping people. We offer a range of benefits, including medical coverage, 401k retirement savings plan, and employee stock purchase plan. We also offer a supportive and inclusive work environment, with opportunities for growth and development.

About H&R Block

H&R Block is a leading provider of tax preparation and financial services. We are committed to building a connected culture, where everyone feels safe to bring their authentic self to work every day. We welcome and celebrate diversity in the workplace, and are an equal opportunity employer.

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