Desktop Engineer IV Voice Scope

2 days ago


Stamford, Connecticut, United States NSD International, Inc Full time

NSD International, Inc

**Job Title:** Desktop Engineer IV Voice Scope

**Job Summary:**

We are seeking a highly skilled Desktop Engineer IV Voice Scope to join our team. The successful candidate will be responsible for providing exceptional support to our clients in the area of voice telephony.

**Responsibilities:**

* Manage and resolve all voice-related incidents and requests
* Conduct deployment testing of new telephony devices
* Troubleshoot user-related incidents and escalate to 2nd/3rd line teams as necessary
* Provide day-to-day support for IPC-related incidents and voice requests
* Collaborate with 2nd/3rd line teams to log incidents with third-party vendors
* Maintain accurate records of incident investigations and progress
* Provide support to other engineers in the team as required
* Support locally out-of-hours after changes or during major incident scenarios

**Requirements:**

* Exposure to trade floor support and trader voice telephony
* General understanding of telephony solutions and wider integrations
* Ability to support telephony issues at users' desks and escalate to 2nd/3rd line teams as necessary
* Proficiency in IT service management tools such as ServiceNow
* Ability to work as part of an onsite team covering a wide range of deskside support activities

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

**How to Apply:**

If you are a motivated and experienced Desktop Engineer IV Voice Scope looking for a new challenge, please submit your application.



  • Stamford, Connecticut, United States NSD International, Inc Full time

    Job SummaryWe are seeking a highly skilled Desktop Engineer IV Voice Scope to join our team at NSD International, Inc. The successful candidate will be responsible for providing top-notch support for our voice telephony systems, including IPC dealer-board, Avaya handsets, and headsets.Key ResponsibilitiesManage and resolve voice-related incidents and...


  • Stamford, Connecticut, United States NSD International, Inc Full time

    Job SummaryWe are seeking a highly skilled Desktop Engineer IV Voice Scope to join our team at NSD International, Inc. This role will be responsible for providing top-notch support for our voice telephony solutions, ensuring seamless communication and collaboration with our clients and internal teams.Key ResponsibilitiesManage and resolve all voice-related...


  • Stamford, Connecticut, United States NSD International, Inc Full time

    Job Title: Desktop Support Specialist IV Voice ScopeNSD International, Inc is seeking a highly skilled Desktop Support Specialist IV Voice Scope to join our team. As a key member of our support team, you will be responsible for providing top-notch support for our voice telephony systems.Responsibilities:Manage and resolve all voice-related incidents and...


  • Stamford, Connecticut, United States Rose International Full time

    {"title": "Desktop Engineer - Voice Scope", "description": "At Rose International, we are seeking a skilled Desktop Engineer to join our team as a Voice Scope Desktop Engineer. This role will be responsible for providing 1st contact support for all desk-end voice-related incident and request management tasks.Key Responsibilities:Deployment testing of new...

  • Desktop Engineer

    1 day ago


    Stamford, Connecticut, United States Rose International Full time

    Job Summary:We are seeking a skilled Desktop Engineer to join our team as a Voice Scope Desktop Engineer. The successful candidate will be responsible for providing 1st contact support for all desk end voice related incident and request management tasks.Key Responsibilities: Deployment testing of new telephony devices (IPC dealer-board/Avaya...


  • Stamford, Connecticut, United States NSD International, Inc Full time

    Job Title: Desktop Support Specialist IVNSD International, Inc is seeking a highly skilled Desktop Support Specialist IV to join our team. As a key member of our IT department, you will be responsible for providing top-notch support for our voice telephony systems.Responsibilities:Manage and resolve all desk-end voice-related incidents and requests.Test and...


  • Stamford, Connecticut, United States Metasys Technologies, Inc. Full time

    Job Summary We are seeking a skilled Desktop Support Specialist to join our team at Metasys Technologies, Inc. as a Desktop Engineer IV - Voice Scope. This is a 12+ month contract position, working onsite in Stamford, CT. Key Responsibilities As a Desktop Support Specialist, you will be responsible for providing 1st contact support for desk-end voice-related...


  • Stamford, Connecticut, United States Avacend Full time

    Job Title: Desktop Engineer IVWe are seeking a skilled Desktop Engineer IV to join our team at Avacend. As a key member of our IT department, you will be responsible for providing top-notch support for our desktop voice-related incidents and requests.Key Responsibilities:Deploy and test new telephony devices, including IPC dealer-board, Avaya handsets, and...


  • Stamford, Connecticut, United States Metasys Technologies, Inc. Full time

    Job SummaryMetasys Technologies, Inc. is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing first contact support for desktop voice-related incidents and request management.Key ResponsibilitiesTest and deploy new telephony devices, including IPC dealer-board, Avaya...


  • Stamford, Connecticut, United States Harman International Industries Full time

    About the RoleWe are seeking a highly skilled Senior Software Engineer to join our team at Harman International Industries. As a key member of our development team, you will be responsible for designing and implementing software solutions for our desktop and mobile applications.Your primary focus will be on developing software using .NET-based technologies...


  • Stamford, Connecticut, United States Fujitsu Full time

    Job DescriptionAs a Voice Scope professional at Fujitsu, you will be responsible for providing first-line support for all voice-related incidents and request management tasks. This includes:Key Responsibilities:Deployment testing of new telephony devices, including IPC dealer-board, Avaya handsets, and headsets.Troubleshooting user-related incidents and...


  • Stamford, Connecticut, United States Syntricate Technologies Full time

    Job Summary:We are seeking a highly skilled Desktop Engineer L2/L3 to join our team at Syntricate Technologies. As a key member of our IT infrastructure team, you will be responsible for designing, implementing, and maintaining our enterprise client infrastructure.Key Responsibilities:• Experience in EUC, Windows, SCCM, Patch Management, Application...

  • Desktop Engineer L2/L3

    10 hours ago


    Stamford, Connecticut, United States Syntricate Technologies Full time

    Job Title: Desktop Engineer L2/L3Job Summary:We are seeking a highly skilled Desktop Engineer L2/L3 to join our team at Syntricate Technologies. The successful candidate will have extensive experience in EUC, Windows, SCCM, Patch Management, Application Packaging, Intune, Citrix VDI, and Windows 11 migration.Key Responsibilities:Design and implement EUC...


  • Stamford, Connecticut, United States Syntricate Technologies Full time

    Job Title: Desktop Engineer L2/L3Job Summary: We are seeking an experienced Desktop Engineer L2/L3 to join our team at Syntricate Technologies. The successful candidate will have a strong background in Windows, SCCM, and Intune, with experience in EUC, Citrix VDI, and Windows 11 migration.Key Responsibilities:Design and implement Windows 11 migration...

  • Chief Engineer IV

    2 weeks ago


    Stamford, Connecticut, United States Stamford Hilton Full time

    Chief Engineer IV Job DescriptionHotel: Stamford HiltonJob Summary:The Chief Engineer IV is responsible for ensuring the smooth operation of the hotel's mechanical and electrical systems, as well as supervising the maintenance team to ensure that all facilities are well-maintained and in good working order.Key Responsibilities:Lead and manage a team of...


  • Stamford, Connecticut, United States Capstone Search Advisors Full time

    Capstone Search Advisors is seeking a skilled Desktop Engineer to provide top-notch technical support to their clients.Key Responsibilities:Respond to and resolve help desk tickets in a timely and efficient mannerTroubleshoot complex Windows and Macintosh computer issuesDiagnose and resolve network connectivity problemsEnsure data backup and business...


  • Stamford, Connecticut, United States Avenu Holdings LLC Full time

    Job SummaryThe SCCM/MECM Desktop Engineer will be responsible for maintaining and managing the SCCM/MECM infrastructure and ensuring the efficient management of endpoints across the organization. This role requires a strong understanding of Windows operating systems, Active Directory, and Group Policy, as well as experience with endpoint security tools such...


  • Stamford, Connecticut, United States Atlas Technica Full time

    Job Title: Jr. Systems EngineerWe are seeking a highly skilled Jr. Systems Engineer to join our team at Atlas Technica. As a Jr. Systems Engineer, you will be responsible for providing excellent IT support services to our clients, working closely with our Systems Engineers and Sr. Systems Engineers in a collaborative environment.Key Responsibilities:Perform...


  • Stamford, Connecticut, United States Atlas Technica Full time

    Job Title: Jr. Systems Engineer - HybridWe are seeking a highly skilled Jr. Systems Engineer to join our team at Atlas Technica. As a Jr. Systems Engineer, you will be responsible for providing excellent IT support services to our clients, working closely with our Systems Engineers and Sr. Systems Engineers to deliver high-quality solutions.Key...


  • Stamford, Connecticut, United States Atlas Technica Full time

    Job Title: Jr Systems Engineer DedicatedWe are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for...