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General Manager

2 months ago

Matteson, Illinois, United States Whitsons Culinary Group Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to join our team at Whitsons Culinary Group. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service program at Matteson Culinary.

Key Responsibilities
  • Program Management
    • Develop and implement effective systems and procedures for food ordering, receiving, storage, preparation, and serving.
    • Ensure compliance with all relevant health and safety regulations, as well as USDA guidelines.
  • Team Leadership
    • Motivate, train, and manage a team of subordinate staff members.
    • Provide necessary tools and resources for team members to perform their duties effectively.
  • Financial Management
    • Develop and manage budgets and financial forecasts for the program.
    • Ensure accurate accounting and documentation of all financial transactions.
  • Quality Control
    • Ensure that all food products meet quality and safety standards.
    • Conduct regular inventory and quality control checks to ensure compliance with company and regulatory standards.
  • Marketing and Sales
    • Develop and implement effective marketing and sales strategies to increase program participation and revenue.
    • Collaborate with the marketing team to develop and implement promotional campaigns.
  • Communication and Customer Service
    • Provide excellent customer service to clients, parents, and students.
    • Communicate effectively with team members, clients, and other stakeholders.
Requirements
  • Education
    • Bachelor's degree or equivalent in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field.
  • Certifications
    • ServSafe certification.
  • Experience
    • At least 3 years of experience in food service management, with a minimum of 1 year in K-12 programs.
  • Skills
    • Strong leadership and management skills.
    • Excellent communication and customer service skills.
    • Ability to work effectively in a fast-paced environment.
    • Proficiency in Microsoft Office applications.
Working Conditions

The physical demands of this job include frequent sitting, walking, talking, and hearing. The team member must be able to use hands and fingers to feel, handle, or operate objects, tools, or controls, and reach with hands and arms. The team member must be able to stand for long periods and lift up to 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

This job may require extended hours, including evenings and weekends, as well as travel to multiple work sites and occasional out-of-district travel. The team member must be able to drive their own vehicle to other work sites.