Store Experience Director

5 days ago


Vail, Colorado, United States Vail Resorts Full time
Company Overview:
Vail Resorts is a premier provider of hospitality and leisure services, offering a unique blend of adventure and luxury experiences. With a strong commitment to excellence, we strive to deliver unparalleled guest satisfaction and foster a positive work environment for our team members.

Salary:$25.00 - $27.00 / hour

Job Description:
We are seeking an experienced retail professional to fill the role of Store Experience Director. As a key member of our retail operations team, you will be responsible for overseeing daily store operations, driving sales growth, and delivering exceptional customer experiences. You will lead a team of retail staff, providing guidance, coaching, and training to ensure they meet our high standards. You will also be responsible for maintaining up-to-date product knowledge, participating in leadership forums, and contributing to the development of new initiatives and strategies.

Required Skills and Qualifications:
To succeed in this role, you will need to possess a strong background in retail management, preferably within the ski industry. You will require excellent communication and leadership skills, with the ability to motivate and inspire your team. A High School Diploma or GED Equivalent; Business area training or education preferred, and 1-3 years of rental supervisor experience; ski industry preferred, are essential. You must also be able to work a flexible schedule, including nights, holidays, and weekends, and communicate fluently in English.

Benefits:
Vail Resorts offers a competitive benefits package, including free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons. We also provide MORE employee discounts on lodging, food, gear, and mountain shuttles. Other benefits include a 401(k) Retirement Plan, Employee Assistance Program, Excellent training and professional development, Referral Program, and more.

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