Senior Account Manager

4 hours ago


San Francisco, California, United States On Board Experiential Marketing Full time
Job Summary

The Senior Account Manager is a key member of the Account Team, responsible for delivering exceptional service and execution of programs on behalf of our clients. This role requires a comprehensive understanding of our client's business needs and a competitive landscape.

As a Senior Account Manager, you will be responsible for generating and expanding client accounts and relationships, providing end-to-end project management on large-scale complex programs, and creative and strategic solutions to deliver on program KPIs.

This position is accountable for financial and operational performance, managing program budgets, and resource utilization. You will ensure that programs and marketing strategies successfully promote client brands, products, and services in accordance with client initiatives.

Key Responsibilities
  • Demonstrate thought leadership with insightful analysis of client objectives to develop innovative solutions that successfully deliver clients' messages and enhance the brand presence.
  • Drive all client activations and program activities, ensuring they are planned, developed, staffed, and executed with the utmost professionalism, accountability, and timeliness.
  • Develop and manage program SOWs, ensuring resources, budgets, timelines, and deliverables stay aligned with terms of contract and client commitments.
  • Lead weekly internal and external status meetings and deep dives, managing the proper distribution of all communications and client/account team interface throughout the engagement.
  • Provide ongoing monitoring of expenses and actual costs for approved program budgets, updating clients and obtaining client approvals as needed.
  • Reconcile all program expenses in partnership with the program Production lead.
  • Provide ongoing monitoring and guidance of creative deliverables, ensuring client review and approvals as needed in partnership with program Creative, Production, and Digital teams.
  • Exceptional project management skills and thriving in optimizing processes to enhance the efficiency and effectiveness of the program.
  • Manage multiple projects simultaneously and/or supervise other account personnel, such as Account Managers, Account Coordinators, Interns, and external teams.
  • Drive new business development activities, including identifying new opportunities with new and existing clients.
  • Remain current in industry trends and creative technology innovations.
Requirements
  • 3-5 years of experience in project management, marketing, promotions, and events within an advertising, media, marketing, or experiential agency.
  • Minimum 3 years of experience as an Account Lead, being the primary point of client contact.
  • Strong project management capabilities, organization skills, attention to detail, and ability to juggle multiple projects in a demanding but highly collaborative environment.
  • Digital and/or print marketing experience is strongly desired.
  • Experience managing IRL experiential activations is required.
  • Experience or interest in hospitality, restaurants, or festivals a plus.
  • BA/BS in marketing, business administration, communications, or related field.
Benefits
  • Annual Profit Sharing/Bonus Plan based on the company's performance and your individual performance.
  • 401(k) plan.
  • Healthcare Flexible Spending Account.
  • Dependent Care Flexible Spending Account.
  • PTO.
  • STD/LTD insurance benefits.

On Board Experiential is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, age, or any other federally protected class.



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