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Sales Associate
2 months ago
As a Sales Associate at Timberland, you will be the face of the brand to our retail customers, responsible for creating a best-in-class customer experience in the store. You will actively engage with a diverse group of people, using your product, brand, and community knowledge to ensure each customer has a memorable positive experience.
Responsibilities:- Demonstrate a customer-first mindset by modeling selling behaviors with a passion for the brand, customer, and product.
- Aware of and accountable to store and individual sales goals.
- Exemplify an optimistic and energetic presence through team collaboration while building strong relationships with customers to maximize customer loyalty.
- Provide exceptional service while educating customers on our product, our Brand Purpose, and community service involvement.
- Maintain a positive attitude and be flexible to the changing needs of the customer and the business.
- Ensure product is always available to the customer and represented in a compelling way that is consistent with visual guidelines, in addition to ensuring the store is recovered and customer-ready each day.
- Adhere to policies and procedures, standards, and practices, and company directives.
- Comply with company safety, security, and shrink avoidance policies and programs.
- Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
- Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
- Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
- Ability to work with a team to exceed sales results and meet business goals.
- Ability to genuinely and comfortably engage with a diverse group of customers.
- Excellent verbal and nonverbal communication skills.
- Ability to work in a fast-paced environment.
- Ability to deliver a high level of customer service in a retail environment.
- Previous retail or service-oriented experience.
- Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
- Standing required for entire work shift.
- Bend, lift, open, and move product up to 50 pounds as needed.
- Use ladders for visual merchandising, light adjustments, and window banner placement.
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we're the total package. Go to MyVFBenefits.com and click on "Looking to Join VF?" to learn more.
We're in the business of unleashing human potential, driven by the ideas, energy, and commitment of our people. At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees.