Security Operations Manager
6 days ago
Company Overview:
">Allied Universal is a leading security and facility services company in North America, providing rewarding careers that give employees a sense of purpose. In a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture reflecting in our communities and customers we serve.
">Salary:
">We offer competitive compensation for this position, with an estimated salary range of up to $22 per hour, plus benefits.
">Job Description:
">The Field Supervisor supports operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. This role works closely with Operations Managers on a day-to-day basis to supervise remote service delivery.
">Responsibilities:
">Bullet Visiting assigned post locations regularly to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and conduct post inspections to ensure professional image and quality standards are being maintained;
">Bullet Conducting on-the-job training of new employees assigned to post, or when changes to post orders are made, which may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs;
">Bullet Responding to call-offs that occur during their shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site;
">Bullet Identifying any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forwarding any such issues to Operations Manager and/or Corporate Human Resources Director;
">Bullet May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director; The Field Supervisor may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Branch/Corporate Human Resources management;
">Bullet Distributing information to posts as directed by Branch or Corporate office, which may include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office;
">Bullet Responding to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager.
">Qualifications:
">Bullet A high school diploma or equivalent is required;
">Bullet Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment;
">Bullet A valid driver's license with at least one year of driving experience and a clean driving record is required;
">Bullet Minimum of three (3) years of professional protective service experience;
">Bullet Ability to write effective and concise reports in legible handwriting;
">Bullet Ability to use good independent judgment and discretion;
">Bullet Outstanding oral and written communication skills;
">Bullet Ability to successfully interact at all levels of the organization, including clients;
">Bullet Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
">Benefits:
">We offer a comprehensive benefits package, including medical, dental, and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks, and more for most full-time positions.
">About Us:
">Allied Universal is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
">Contact Us:
">If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department.
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