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HVAC/R Service Technician II

1 month ago

Fort Myers, Florida, United States Comprehensive Energy Services, Inc Full time
Job Summary

CES is seeking an experienced HVAC/R Service Technician II to perform a range of HVAC/R jobs for industrial and commercial customers. The ideal candidate will be decisive, courteous, and dependable, with the ability to take initiative and communicate effectively with customers.

Key Responsibilities
  • Conduct HVAC/R servicing jobs promptly, professionally, and efficiently
  • Perform routine HVAC/R service activities
  • Prepare Service Tickets by collecting all required information, notes, and signatures while on the customer site
  • Recognize potential revenue leads by communicating additional services with the customer
  • Develop and refer customer leads to the CES Sales team
  • Willing to conduct non-service related support for the Installation Departments, as assigned
  • Perform related duties as directed by the Service Manager
  • Lead project repairs or replacements, as assigned
  • Demonstrate proper use of Safety Equipment at all times
  • Ability to manage time and workload effectively
  • Flexibility to work overtime/weekends, as needed
  • Ensure company vehicle is in clean and well maintained at all times
  • Ensure compliance with safe driving practices while driving a company vehicle
  • Use of cellular phone while driving company vehicle is prohibited
  • Flexibility to work weekdays, weekends, holidays, and overtime is required
  • Participation in an On Call rotation
Requirements
  • Minimum five (5) years of successful experience in commercial service and with at least three (3) different manufacturer's equipment
  • Minimum three (3) years experience with air-cooled chillers, ice machines, chilled water units, light building automation, rooftop units, split systems, Variable Refrigerant Flow (VRF), and boilers
  • High school diploma or general education degree (GED)
  • Graduate of a post-secondary HVACR program of instruction with two or more years in duration
  • Work within industry standards of accuracy
  • Able to make decisions based on measurable criteria
  • Practical oral and written communications skills required
  • Strong customer service skills required
  • MS Office (Word, Excel, PowerPoint) proficiency required
  • Strong knowledge of the proper use of Safety Equipment
  • Must be able to travel to and from job sites
  • Accurately diagnose and efficiently accomplish work desirable to the satisfaction of both the customer and CES
  • Ready and able to meet time schedules, deadlines, as well as plan and organize work efficiently
  • Must be able to maintain discretion and confidentiality
  • Ability to work on own with little direct supervision
  • Able to work collaboratively with others using tact, patience, and professional courtesy
  • Ability to work under pressures of time, a non-standard schedule, and ready to communicate customer needs concisely during backlog constraints
  • Able to provide the customer with estimated quotes for small-to-medium projects
  • Must not have a fear of heights (Acrophobia)
  • Environmental Protection Agency (EPA) Certification required
  • Valid Florida Driver's License is required
  • Incumbent must be insurable at all times by CES insurance carrier
  • OSHA 10 certification, preferred but not required