Security Customer Success Specialist

23 hours ago


Richmond, Virginia, United States Rose International Full time
Job Title: Security Customer Success Analyst

We are seeking a highly skilled and detail-oriented Security Customer Success Analyst to join our Security Product Team at Rose International. In this role, you will act as the bridge between our security solutions and our customers, ensuring they derive maximum value from our products.

Key Responsibilities:
  • Customer Engagement: Actively engage with customers to understand their needs, challenges, and goals regarding our security solutions.
  • Account Management: Monitor customer accounts to assess health metrics, usage patterns, and potential areas for improvement or risk.
  • Analysis and Reporting: Analyze customer data to identify trends, insights, and opportunities for upselling or cross-selling security products and services.
  • Problem Resolution: Address customer inquiries and concerns regarding security products, working closely with technical teams to provide timely resolutions.
  • Training and Support: Develop and deliver training materials and sessions to help customers effectively use our security solutions.
  • Feedback Loop: Collect and document customer feedback to relay to product and development teams for continuous improvement of our security offerings.
  • Best Practices: Share industry best practices and security insights with customers to help them enhance their security posture.
  • Collaboration: Collaborate with sales, marketing, and product teams to ensure alignment on customer needs and satisfaction initiatives.

About the Role: As a Security Customer Success Analyst, you will play a critical role in ensuring our customers achieve their security goals and objectives. You will work closely with our security solutions team to identify customer needs and develop strategies to address them.

Requirements: To be successful in this role, you will need to have a strong understanding of cybersecurity concepts, practices, and products. You will also need to have excellent communication and analytical skills, as well as the ability to work effectively in a team environment.

Benefits: Rose International offers a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



  • Richmond, Virginia, United States DataStaff, Inc. Full time

    Job Title: Security Customer Success AnalystDataStaff, Inc. is seeking a skilled Security Customer Success Analyst to join our team. This is a long-term contract opportunity in the Richmond, VA area.Job Summary:We are looking for a dedicated and detail-oriented Security Customer Success Analyst to act as the bridge between our security solutions and our...


  • Richmond, Virginia, United States Rose International Full time

    Job Title: Security Customer Success AnalystWe are seeking a highly skilled and detail-oriented Security Customer Success Analyst to join our Security Product Team at Rose International. In this role, you will act as the bridge between our security solutions and our customers, ensuring they derive maximum value from our products.Key Responsibilities:Customer...


  • Richmond, Virginia, United States LingaTech Full time

    Job Title: Security Customer Success AnalystLingaTech is seeking a highly skilled Security Customer Success Analyst to join our team. As a key member of our customer success team, you will be responsible for maximizing customer satisfaction and engagement.Key Responsibilities:Customer Engagement: Actively engage with customers to understand their needs,...


  • Richmond, Virginia, United States SimpliSafe Wireless Home Security Full time

    About SimpliSafe Wireless Home SecurityWe're a leading provider of innovative home security solutions, dedicated to protecting the lives and properties of our customers. Our company culture is built on collaboration, innovation, and a passion for delivering exceptional service.Our MissionWe strive to be the trusted partner for home security, providing...


  • Richmond, Virginia, United States Moxion Power Co. Full time

    {"h1": "Customer Success Advisor at Moxion Power Co.", "p": "At Moxion Power Co., we are seeking a highly skilled Customer Success Advisor to join our team. As a Customer Success Advisor, you will work closely with our customers to ensure they receive the best possible experience while using our products. You will help build strong relationships with...


  • Richmond, Virginia, United States BrainCheck Full time

    About the RoleWe are seeking a highly motivated and experienced Strategic Account Manager to join our team at BrainCheck. As a key member of our customer success team, you will be responsible for ensuring the successful implementation and utilization of our FDA registered medical device at a specific primary care customer.Key Responsibilities:Serve as the...


  • Richmond, Virginia, United States ProspectBlue Full time

    ProspectBlue is seeking a highly skilled Customer Success/Accounting Assistant to support our clients in Richmond, VAKey Responsibilities:Onboard new clients and ensure a seamless transition to our servicesConfigure and manage QuickBooks Online and QuickBooks Payroll for new clientsProvide expert guidance on financial organization, business establishment,...


  • Richmond, Virginia, United States SimpliSafe Wireless Home Security Full time

    About SimpliSafe Wireless Home SecurityWe're a leading provider of high-tech home security solutions, dedicated to protecting the lives and properties of our customers. Our company culture is built on collaboration, innovation, and a passion for delivering exceptional service.Job SummaryWe're seeking a skilled Security Monitoring Specialist to join our team,...

  • Security Officer

    5 days ago


    Richmond, Virginia, United States Admiral Security Services Full time

    Job SummaryAs a Security Guard at Admiral Security Services, you will be responsible for ensuring the safety and security of our clients and their properties. This is a challenging and rewarding role that requires a high level of attention to detail and the ability to work well under pressure.Key ResponsibilitiesPatrol assigned areas to detect and prevent...


  • Richmond, Virginia, United States Sentry Force Security LLC Full time

    Job SummarySentry Force Security LLC is seeking a reliable and experienced Armed Security Officer to join our team. As an Armed Security Officer, you will be responsible for patrolling and securing assigned premises, identifying risks to staff and patrons, and providing a safe and secure environment.Key ResponsibilitiesSecurity Patrols: Conduct regular...

  • Security Specialist

    4 weeks ago


    Richmond, Virginia, United States Securitas Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Security Specialist to join our team at Securitas Inc. As a Security Specialist, you will play a critical role in maintaining a safe and secure environment for our clients by actively monitoring premises, enforcing regulations, and providing exceptional customer service.Key...


  • Richmond, Virginia, United States ProspectBlue Full time

    ProspectBlue is seeking a highly skilled Customer Success/Accounting Assistant to support a great client in Richmond, VAKey Responsibilities:Onboard new clients and ensure a seamless transition to our servicesConfigure and manage QuickBooks Online and QuickBooks Payroll for new clientsProvide expert guidance on financial organization, business establishment,...


  • Richmond, Virginia, United States Securitas Inc Full time

    About the Role:We are seeking a highly motivated and detail-oriented Security Officer to join our team at Securitas Inc. As a Security Officer, you will play a critical role in maintaining a safe and secure environment for our clients by actively monitoring the premises, including patrolling various locations.Key Responsibilities:Preserve order while...

  • Security Officer

    2 weeks ago


    Richmond, Virginia, United States Admiral Security Services Full time

    Job SummaryAs a Security Guard at Admiral Security Services, you will be responsible for ensuring the safety and security of our clients and their properties. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.Key ResponsibilitiesPatrol assigned areas to...


  • Richmond, Virginia, United States SimpliSafe Wireless Home Security Full time

    About SimpliSafe Wireless Home SecurityWe're a leading provider of innovative home security solutions, dedicated to protecting the lives and properties of our customers. Our company culture is built on collaboration, innovation, and a passion for delivering exceptional service.Job SummaryWe're seeking a highly skilled Security Monitoring Specialist to join...


  • Richmond, Virginia, United States GardaWorld Security Services US Full time

    About the RoleGardaWorld Security Services US is seeking a highly skilled Security Communications Specialist to join our team. As a key member of our Security Operations Center, you will be responsible for handling calls for service, intake of media and emergency calls, and completing daily reporting.Key ResponsibilitiesIncident Response and Management:...


  • Richmond, Virginia, United States SimpliSafe Wireless Home Security Full time

    About SimpliSafe Wireless Home Security At SimpliSafe, we are dedicated to providing advanced home security solutions, committed to safeguarding the lives and properties of our customers. Our workplace fosters a culture of innovation and teamwork, where your professional growth is just as important as our mission to protect. Our monitoring team consists of...


  • Richmond, Virginia, United States Cobb Technologies Full time

    About Cobb TechnologiesCobb Technologies is a leading independent office technology dealer in Virginia, recognized as one of the Top Places to Work by Richmond Magazine. Our company culture is built on employee satisfaction, which translates into exceptional customer experiences.Job SummaryWe are seeking a highly motivated Customer Success Manager to join...

  • Security Officer

    4 weeks ago


    Richmond, Virginia, United States Admiral Security Full time

    Job Summary:We are seeking a highly skilled and experienced Security Officer to join our team at Admiral Security. As a Security Officer, you will be responsible for providing top-notch security services to our clients and ensuring the safety and security of their facilities.Key Responsibilities:Access Control: Manage access to facilities, ensuring that only...


  • Richmond, Virginia, United States Nebula Technologies Full time

    About Nebula TechnologiesWe are a leading security company based in Richmond, offering a secure and stable job opportunity for a security professional, even without prior experience. Our competitive salary ranges from 2900€ to 3500€ and we cover the costs for your IHK certification. Join our team and we will support you every step of the way.What We...