Healthcare Outreach Representative

4 weeks ago


Miami, Florida, United States ChenMed Full time

Transforming Healthcare for Seniors

At ChenMed, we're changing lives every day for our patients and team members. We're a family-owned and physician-led organization that's rapidly expanding to improve the health and well-being of the populations we serve.

The Sales Call Center Specialist will engage with potential members through phone contact, scheduling VIP tours in our medical centers. The incumbent in this role is responsible for adding new members by communicating and demonstrating the organization's entities major points of difference.

Key Responsibilities:

  • Handles inbound calls from potential new members generated from local sales and marketing initiatives and campaigns.
  • Maintains acceptable call metrics and performance standards, including effectiveness, efficiency, and quality.
  • Schedules VIP tours of our medical centers.
  • Invites prospects to local community events as requested.
  • Grows and nurtures potential members toward becoming new patients.

Requirements:

  • High school diploma or equivalent required.
  • 1-3 years of related phone contact work experience required.
  • Successful experience in a service industry is strongly preferred.
  • Proficiency with computer and web-based applications.

We're looking for a motivated and customer-focused individual to join our team. If you have a passion for healthcare and a strong work ethic, we encourage you to apply.



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