Restaurant Operations Supervisor

3 weeks ago


Corinth, Mississippi, United States Zaxby's Full time

Zaxby's - A Thriving Career in Restaurant Management

Become part of Zaxby's, where we believe dining is not just about food, but about creating unforgettable experiences for our guests.

We pride ourselves on fostering a family-like atmosphere for our employees.

Are you ready for a rewarding career?

We are looking for enthusiastic and committed management personnel to oversee operations in a fast-paced dining environment. Flexibility in scheduling is essential, with a requirement for evening and weekend availability. While previous experience in the food service industry is advantageous, we prioritize dedication and a team-oriented approach, seeking individuals who are eager to exceed expectations. We are in search of team members who are dedicated to exceptional customer service and take pride in their contributions.

Job Requirements

To qualify for this position, candidates must fulfill the following criteria:

  • Minimum age of 18 years
  • Ability to work a minimum of 9 hours per day

Benefits:

  • Complimentary meal provided during each shift
  • Recognition initiatives for team members
  • Incentives for employee referrals
  • Flexible scheduling options

Key Responsibilities:

As a vital member of our management team, you will be responsible for:

  • Adhering to Zaxby's Front of House Development Plan
  • Engaging in hands-on training across various stations
  • Delivering warm and enthusiastic service to our guests
  • Welcoming and expressing gratitude to guests
  • Staying informed about ongoing promotions
  • Assisting guests with menu inquiries and recommendations
  • Representing the Zaxby's brand positively
  • Ensuring accurate order-taking and transaction processing
  • Managing cash registers and payment transactions
  • Maintaining a clean, secure, and inviting environment
  • Ensuring cleanliness and organization in guest areas and workspaces
  • Properly handling equipment and reporting maintenance needs
  • Stocking supplies and organizing workspaces
  • Accurate preparation and packaging of orders
  • Completing assigned tasks diligently

Capability Requirements:

  • Supervising all staff members during shifts, including cashiers and cooks
  • Managing inventory effectively to control food costs
  • Completing daily, weekly, monthly, and quarterly operational tasks and checklists
  • Recruiting and scheduling staff to ensure excellent guest service while managing labor expenses
  • Balancing daily cash, safe, and credit card transactions
  • Operating within or exceeding budgeted performance objectives
  • Upholding product quality standards
  • Encouraging a culture of excellence within the establishment
  • Providing strong leadership and coaching to team members

Zaxby's - Your Pathway to a Fulfilling Career



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