Healthcare Support Technician

1 week ago


Alpena, Michigan, United States Mid Michigan Health Full time
Job Summary

This position works under the supervision of the Registered Nurse at Mid Michigan Health. The Patient Care Specialist performs and assists with individual activities of daily living as well as certain treatments for patient care under the direction and supervision of the Registered Nurse (RN) according to established policies, procedures and guidelines.

Key Responsibilities
  • Assesses care necessary for patient health needs and safety as directed by the RN and recognizes the specific individual needs of the adolescent, adult and geriatric population.
  • Plans and prioritizes to effectively achieve completion of expected job tasks; plans and prioritizes patient health care needs as directed by the RN.
  • Implements actions that compliment and support nursing care.
  • Evaluates the effectiveness of care provided to ensure quality care and timely completion of patient-related activities.
  • Self-Management: Holds self accountable for responsibilities associated with the position, demonstrates effective communication skills and interpersonal relationships. Assumes responsibility for own continued development and assists with the development of other staff members.
Additional Duties and Responsibilities
  • Operates equipment as outlined on orientation checklists, policy and procedures.
  • Participates in equipment in-services and competencies as they relate to role expectations.
  • Performs job skills outlined on orientation checklist as they relate to role expectations.
  • Participates in Performance Improvement as required by the Health System and the job description.
Certifications and Licensures
  • Credential: Basic Life Support
  • Equivalent Experience: Within 1 month of hire or transfer
  • Qualification Source: AHA
Required Education
  • Education: High School Diploma
Physical/Mental Requirements and Typical Working Conditions
  • Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
  • Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
  • Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
  • Overall vision and hearing is necessary with or without assisted device(s).
  • Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
  • Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
  • Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
  • Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level
  • Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly % or the workday) 10 lbs.


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