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Patient Insurance Verification Coordinator

2 months ago

Salt Lake, Utah, United States Testsmarter Full time
Job Overview

The Insurance Verification Specialist plays a crucial role in the healthcare process by contacting various insurance providers to gather eligibility details and ensure that the most current verification data is accurately recorded in the practice management system. This position focuses on building and maintaining strong relationships with patients to collect all necessary demographic and insurance information.

Key Responsibilities

• Conduct thorough verification of patient benefits prior to scheduled appointments.

• Update and maintain accurate patient records.

• Complete necessary documentation for billing purposes.

• Respond to incoming inquiries from healthcare providers, patients, and insurance representatives regarding coverage.

• Research eligibility information through online resources for different insurance companies.

• Secure all required referrals and authorizations for medical procedures and services.

• Address patient inquiries and resolve issues promptly by utilizing appropriate resources.

• Perform additional tasks as assigned by the Billing Manager.

Desired Qualifications

• Strong multi-tasking abilities.

• Excellent communication skills.

• Attention to detail.

• Strong organizational capabilities.

• Proficient computer skills.

Compliance and Confidentiality

• Uphold patient and company confidentiality at all times.

• Operate within the boundaries of education, training, and personal capabilities.

• Accurately document company records (both physical and electronic).

• Follow appropriate guidelines for information release.

• Stay informed about federal and state healthcare regulations, including HIPAA compliance.

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