Patient Care Coordinator

3 days ago


Salt Lake, Utah, United States Myriad Genetics Full time
Job Summary

We are seeking a highly skilled Patient Advocate to join our team at Myriad Genetics. As a Patient Advocate, you will play a critical role in coordinating testing services for patients, working closely with healthcare providers, and ensuring timely and accurate testing.

Key Responsibilities
  1. Coordinate Testing Services: Review test request forms, work with healthcare providers to complete documentation, and communicate with patients to explain insurance coverage benefits and test information.
  2. Manage Assigned Work: Independently manage assigned work, meet production and quality metrics, and identify issues and trends to develop best practices.
  3. Collaborate with Teams: Work with technology, revenue cycle, field sales, and lab teams to ensure prompt handling of orders and billing processes.
  4. Participate in Quality Assurance: Participate in the Quality Assurance plan and comply with applicable CLIA and HIPAA regulations.
Requirements
  • High school diploma or equivalent required.
  • Fluent in Spanish is preferred/encouraged.
  • Excellent interpersonal and communication skills.
  • Accurate typing skills of at least 35 words per minute.
  • Excellent listening, transcribing, and self-review skills.
  • PC experience, including familiarity with Excel, Word, Internet, and e-mail.
  • Able to manage several tasks simultaneously, often under pressure.
  • Excellent organizational and task management skills and professional judgment.
Physical Requirements

Lifting Requirements: light work or exerting up to 20 pounds of force frequently. Physical Requirements: stationary positioning, moving, operating, ascending/descending, communicating, observing, pushing or pulling, and reaching.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic.



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