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Operations Manager

2 months ago

Atlanta, Georgia, United States Financial Aid Services, LLC Full time
Job Summary

We are seeking a highly skilled and experienced Manager of Consulting Operations to join our team at Financial Aid Services, LLC. As a key member of our consulting division, you will be responsible for managing consultant assignments, client placements, and operational excellence.

Key Responsibilities
  • Manage consultant assignments and client placements for consulting and interim staffing client engagements.
  • Collaborate with the Vice President of Consulting & Compliance on special assignments as needed.
  • Set up workflows in the project management system scheduling major activities and milestones for each client engagement.
  • Ensure time tracking systems are in place and followed to ensure accurate invoicing to clients.
  • Approve travel resources for engagements, if needed, in accordance with FAS travel policies.
  • Lead the client onboarding process for new client engagements.
  • Optimize the business by tracking and managing to key performance indicators using professional systems and processes throughout the business.
Requirements
  • Bachelor's degree preferred.
  • Project management certification highly preferred.
  • 5+ years of professional experience in a role requiring a high degree of project management where resource allocations are fluid or span multiple functions.
  • Experience as a project manager in a professional services, consulting, or technology firm preferred.
  • Exceptional at Execution: Project and budget management skills with a proven track record of establishing plans and following through on-time and on budget.
  • Highly comfortable with and able to leverage technology.
  • Excellent communication (written and verbal) and interpersonal skills demonstrating high emotional intelligence.
Desired Personal Characteristics
  • Analytical and a problem-solver.
  • Personal and professional integrity.
  • Competitive spirit and entrepreneurial mindset.
  • Impeccable attention to detail.
  • Strong sense of urgency.
  • Highly results driven with a commitment to excellence.