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Customer Care Representative

2 months ago

Fayetteville, North Carolina, United States RI International Full time
About RI International

RI International is a leading organization in providing Peer-Powered Support for individuals facing challenges related to mental health and substance use.

Our Mission

We are dedicated to empowering individuals to:

  • Achieve recovery
  • Realize their goals
  • Discover meaning and purpose in their lives
  • Re-establish connections with their communities
Role Overview

The Customer Service Specialist plays a crucial role in supporting our mission by delivering exceptional service and assistance to our clients. This position requires a strong commitment to fostering a supportive environment for individuals in need.

Key Responsibilities
  • Provide empathetic and effective support to clients
  • Assist in navigating resources and services
  • Collaborate with team members to enhance service delivery
  • Maintain a positive and professional demeanor in all interactions
Qualifications

Ideal candidates will possess strong communication skills, a passion for helping others, and a commitment to the values of RI International.