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Site Reliability Engineer

1 month ago


Dallas, Texas, United States ThemeSoft Full time

Role: SRE Architect

Location: Dallas, TX

Description:

  • Foster a culture of reliability and efficiency by sharing best practices, approaches, and documentation across engineering teams.
  • Automate manual tasks and system components to increase operational efficiency and reduce downtime.
  • Troubleshoot and resolve complex issues in cloud-based SaaS and on-premise environments, focusing on OS, networking, and databases.
  • Manage live production incidents, debug/troubleshoot application and infrastructure problems, and implement SRE best practices.
  • Monitor and enhance the performance and stability of applications, driving the implementation of solutions that meet business needs.
  • Conduct system analysis and configuration management, developing system software improvements for performance, availability, and reliability.
  • Design, develop, and maintain software and systems to increase product reliability, observability, and organizational efficiency.
  • Collaborate closely with software engineers and QA teams to ensure system responsiveness to performance, security, and availability requirements.
  • Document system knowledge, create runbooks, and ensure critical system information is accessible to all teams.
  • Manage and monitor deployments, orchestrations of servers, Docker containers, databases, and backend infrastructure.
  • Stay current with security trends and proactively identify, diagnose, and solve complex security issues.

Responsibilities:

  • 15+ years of experience in full-stack application support, DevOps, or SRE roles.
  • Proficiency in JavaScript, TypeScript, and web development technologies.
  • Expertise in scripting languages like PowerShell and/or Python.
  • Experience with Resilience Frameworks, Design Patterns, and Chaos Engineering.
  • Ability to explain complex technical scenarios clearly to all organizational levels.
  • Knowledge of DevOps methodologies, CI/CD concepts, and tools such as Jenkins, CodePipeline, Puppet, Ansible, etc., is a plus.
  • Experience with public cloud platforms (AWS, Azure, GCP) and delivering projects on these platforms is a plus.

About ThemeSoft:

ThemeSoft is a leading provider of innovative software solutions, committed to delivering high-quality products and services that meet the evolving needs of our customers.