Mortgage Loan Support Specialist

2 weeks ago


Louisville, Kentucky, United States CrossCountry Mortgage Full time

About CrossCountry Mortgage:

CrossCountry Mortgage (CCM) stands as the leading distributed retail mortgage lender in the nation, boasting a workforce of over 7,000 professionals across more than 700 branches. Our services extend to all 50 states, D.C., and Puerto Rico. We have been honored multiple times on the Inc. 5000 list, recognizing us as one of America's fastest-growing private enterprises, and we take pride in our exceptional workplace culture.

A Culture of Growth:

At CCM, we have cultivated a unique environment that fosters employee engagement and satisfaction, directly contributing to our overall success. Our entrepreneurial ethos empowers each team member to express their individuality and collaborate towards common goals. We prioritize transparency and provide steadfast support across all departments.

CCM offers a competitive compensation structure along with a comprehensive benefits package, which includes medical, dental, vision coverage, and a 401K plan. Additional benefits encompass company-sponsored short-term disability, an employee assistance program, and wellness initiatives.

Position Overview:

The Loan Processing Assistant plays a vital role in supporting our loan officers, enhancing loan production efficiency. This position involves direct interaction with customers, loan officers, and processors to ensure a seamless customer experience and facilitate prompt loan closures.

Key Responsibilities:

  • Assist in the examination of mortgage loan applications and documentation, which may involve various administrative tasks such as printing, copying, scanning, and emailing.
  • Review and deliver mortgage loan disclosure packages to borrowers.
  • Prepare rate disclosure and re-disclosure packages for borrowers.
  • Thoroughly review loan documents and files to identify potential issues, notifying the mortgage loan officer or processor as needed.
  • Clarify and correct information, obtaining additional details through communication channels.
  • Provide general clerical and phone support to loan officers and processors as required.
  • Collaborate with management to offer assistance in various lending and processing stages.
  • Manage a pipeline of conventional, FHA, VA, and USDA loans, including 203K and reverse mortgage products.
  • Deliver appraisals and property valuations to borrowers, ensuring proof of receipt.
  • Track outstanding items on loan files and follow up with customers to secure necessary documentation.
  • Coordinate timely loan closings by liaising with Title Companies and customers.
Qualifications and Skills:
  • High School Diploma, General Equivalency Diploma (GED), or equivalent education from an accredited institution.
  • A minimum of 2 years of experience in the mortgage industry, including customer interaction.
  • Preferred experience in sales support roles.
  • Proficiency in Microsoft Office applications.
  • Experience with Salesforce is advantageous.
  • Strong communication skills.
  • Excellent prioritization and time management abilities.
This job description aims to provide essential information regarding the role's scope and the general nature of work performed by individuals in this position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the role.

CrossCountry Mortgage, LLC offers more than just a job; we provide a pathway to a fulfilling career.

Equal Employment Opportunity:

CrossCountry Mortgage is committed to equal employment opportunities for all qualified individuals, regardless of race, color, religion, national origin, age, disability, marital status, veteran status, citizenship status, sex, sexual orientation, gender identity, or any other protected characteristic. We value diversity and inclusion within our workforce.

  • Louisville, Kentucky, United States CrossCountry Mortgage Full time

    Job SummaryCrossCountry Mortgage is seeking a highly skilled and detail-oriented Mortgage Loan Support Specialist to join our team. As a key member of our loan operations team, you will play a critical role in supporting our loan officers in their daily duties to increase loan production levels.Key ResponsibilitiesAssist in reviewing mortgage loan...


  • Louisville, Kentucky, United States Insperity Full time

    Community Mortgage Loan Specialist Insperity is proud to be a leader in providing financial services that empower communities and foster economic growth. Our commitment to serving diverse populations has been a cornerstone of our mission for many years. We are expanding our team with individuals who are passionate about making a difference and who...


  • Louisville, Kentucky, United States JP MORTGAGE COMPANY LLC Full time

    Job OverviewWe are seeking skilled Mortgage Lending Specialists, licensed in Kentucky and Indiana, to become a part of our dynamic team.Role ResponsibilitiesIn this position, you will utilize your established relationships with realtors and builders, along with your proven success in the industry, to excel in your role.Our dedicated processing team will...


  • Louisville, Kentucky, United States Stock Yards Bank & Trust Full time

    Position OverviewAs a Mortgage Loan Closing Specialist, you will play a crucial role in the post-closing process of mortgage transactions. Your expertise will ensure that all necessary documentation is meticulously reviewed and processed.Key ResponsibilitiesDocument Review: Conduct thorough examinations of closing documents to ensure accuracy and...


  • Louisville, Kentucky, United States Republic Bank Full time

    About the RoleWe are seeking a highly skilled Mortgage Loan Originator to join our team at Republic Bank. As a key member of our mortgage lending team, you will be responsible for originating residential 1st and 2nd mortgages, meeting sales targets, and providing exceptional customer service.Key ResponsibilitiesDevelop and maintain relationships with...


  • Louisville, Kentucky, United States CrossCountry Mortgage Full time

    About CrossCountry Mortgage:CrossCountry Mortgage (CCM) stands as the leading distributed retail mortgage lender in the nation, employing over 7,000 professionals across more than 700 branches. Our services extend to all 50 states, D.C., and Puerto Rico. Recognized multiple times on the Inc. 5000 list for our rapid growth, we pride ourselves on our...


  • Louisville, Kentucky, United States CrossCountry Mortgage Full time

    About CrossCountry Mortgage:CrossCountry Mortgage (CCM) stands as the leading distributed retail mortgage lender in the nation, boasting a workforce of over 7,000 professionals across more than 700 branches. Our operations extend throughout all 50 states, D.C., and Puerto Rico. Recognized multiple times on the Inc. 5000 list of America's fastest-growing...


  • Louisville, Kentucky, United States Totally About Houses Full time

    OverviewWe are seeking a knowledgeable and detail-oriented mortgage loan officer to enhance our operations at Totally About Houses. Our organization offers competitive remuneration and presents a unique chance for professionals as we currently have an abundance of loans requiring attention. A strong background and motivation are essential. If you possess a...


  • Louisville, Kentucky, United States Totally About Houses Full time

    Job OverviewWe are seeking an experienced and skilled Mortgage Loan Originator to join our team at Totally About Houses, a growing mortgage brokerage in the Louisville area.The ideal candidate will have a proven track record of creating lending solutions for clients and possess excellent communication and interpersonal skills.Key ResponsibilitiesManage a...


  • Louisville, Kentucky, United States Stock Yards Bank & Trust Full time

    Mortgage Loan Officer Assistant (Sales Assistant)Job Category: MORTGAGE Requisition Number: MORTG003653OverviewStock Yards Bank & Trust Company, a subsidiary of Stock Yards Bancorp, Inc., is a well-established financial institution with assets exceeding $6.1 billion. Since its inception in 1904, the bank has transitioned from serving the local livestock...


  • Louisville, Kentucky, United States Stock Yards Bank & Trust Full time

    Mortgage Loan Officer Assistant (Sales Support)Job Category: Mortgage Requisition Number: MORTG003653OverviewStock Yards Bank & Trust Company, a subsidiary of Stock Yards Bancorp, Inc. (NASDAQ: SYBT), boasts assets of $6.1 billion. Established in 1904, we have transformed from a local bank serving the livestock sector in Louisville to a nationally acclaimed...


  • Louisville, Kentucky, United States The Premier Group Full time

    Position OverviewWe are in search of a skilled mortgage financing specialist with exceptional marketing, communication, and analytical abilities to assist clients in obtaining the most suitable mortgage for their home acquisition.The capability to convey financial product details to clients while upholding exemplary service standards is essential.What We...


  • Louisville, Kentucky, United States Totally About Houses Full time

    About the Role:We are seeking a highly motivated and detail-oriented Junior Mortgage Loan Officer to join our team at Totally About Houses. As a Junior Mortgage Loan Officer, you will play a critical role in helping applicants navigate the home loan process.Key Responsibilities:Communicate with senior mortgage loan officers to recommend mortgage loan...


  • Louisville, Kentucky, United States Stock Yards Bank & Trust Full time

    Mortgage Loan Officer Assistant (Sales Assistant)Job Category: MORTGAGE Requisition Number: MORTG003653OverviewStock Yards Bank & Trust Company, a subsidiary of Stock Yards Bancorp, Inc., is a well-established financial institution with assets totaling $6.1 billion. Since its inception in 1904, the bank has transformed from a local entity serving the...


  • Louisville, Kentucky, United States Totally About Houses Full time

    Job OverviewWe are seeking a knowledgeable and client-focused mortgage financing specialist to become a part of our dynamic team.This position offers competitive remuneration and presents a unique chance to engage with a high volume of loans, as we are currently experiencing an influx of business. A successful candidate will possess a strong background in...


  • Louisville, Kentucky, United States Republic Bank Full time

    Mortgage & Retail Servicing SpecialistJob Category: Operations Requisition Number: MORTG003250Job OverviewAt Republic Bank, we are committed to the growth and progression of our team members. We provide a comprehensive opportunity to understand all facets of our organization, preparing you for future career advancements. Join us for a fulfilling career...


  • Louisville, Kentucky, United States Totally About Houses Full time

    Position OverviewWe are seeking a knowledgeable and detail-oriented mortgage loan officer to contribute to our operations at Totally About Houses. Our organization offers competitive remuneration, and this role presents a unique opportunity due to our high volume of loans. We require a proficient loan officer to manage this demand effectively. Proven...


  • Louisville, Kentucky, United States Republic Bancorp, Inc. Full time

    Position Overview:The Mortgage Loan Originator is responsible for a variety of tasks associated with the initiation of residential first and second mortgages.Key Responsibilities:- Achieve the standards, objectives, and targets established by management for loan origination.- Engage in cross-selling of additional products and services to enhance customer...


  • Louisville, Kentucky, United States Republic Bank Full time

    Exciting Career Opportunity: Join our dynamic team at Republic Bank as a Mortgage Loan Originator. We are seeking a driven individual who is eager to build strong relationships and deliver outstanding service to our clientele. About Republic Bank: At Republic Bank, we are committed to making a positive IMPACT - Innovate for the Future, Make it Easy, Provide...


  • Louisville, Kentucky, United States Totally About Houses Full time

    Position OverviewWe are seeking a knowledgeable and client-focused mortgage loan officer to enhance our operations at Totally About Houses. Our organization offers attractive compensation packages, and this role presents a unique chance to manage a substantial volume of loans without the hassle of agent pursuits. Demonstrated experience and a proactive...