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Healthcare Support Specialist

2 months ago

Fairhope, Alabama, United States National Spine & Pain Full time
Job Overview

Reports to: Center Manager

Shift Schedule: Days

Job Category: Clinical

Job Status: Full Time, Non-Exempt

For over three decades, National Spine & Pain Centers has been at the forefront of alleviating chronic and acute discomfort through advanced, minimally invasive techniques. With a vast network of over 120 locations and a dedicated team of 750 healthcare professionals, we facilitate nearly a million patient visits annually, making us a trusted name in pain management.

We invite you to become part of our community of committed healthcare providers. We encourage military veterans to apply.

What We Provide:

  • Generous paid time off (PTO) and 8 company-paid holidays
  • Tuition reimbursement programs
  • 401k plan with employer matching contributions
  • Comprehensive health, vision, and dental insurance
  • Employer-funded long-term disability coverage
  • Pet wellness plans, legal support, and identity protection services
  • Mental health resources and wellness initiatives through our Employee Assistance Program
  • Exclusive discounts on travel, dining, and entertainment through Tickets at Work

Your Responsibilities:

  • Proactively manage daily patient flow while serving as a liaison between Providers and patients to ensure their needs are met.
  • Effectively communicate clinical messages, relaying vital information between Providers and patients.
  • Prepare and maintain exam, procedure, and recovery rooms, ensuring cleanliness and organization before and after patient visits.
  • Measure and document patients' vital signs, noting any significant changes or concerns.
  • Complete patient chart documentation by gathering diagnostic studies (e.g., labs, X-rays, pathology reports), reviewing medications, noting allergies, and recording Providers' orders and prescriptions.
  • Provide patients with essential discharge and follow-up instructions, educational materials, and dietary guidelines.

Qualifications:

  • High school diploma or equivalent education and training.
  • Graduation from an accredited Medical Assisting program is preferred, or a minimum of two years of clinical Medical Assistant experience in a specialty practice.
  • Familiarity with EMR and/or Electronic Practice Management systems and technologies.

National Spine & Pain Centers is an Equal Opportunity employer. We value diversity and encourage all qualified applicants to apply without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.