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Street Outreach Coordinator
1 month ago
The Outreach Worker reports to the Director of Homeless Services and is responsible for conducting face-to-face assessments with clients to make referrals to homeless shelters or short-term case management, in accordance with agency policies and procedures.
Essential Duties and Responsibilities:- Conduct street outreach to identify potential clients and provide information on available services.
- Perform comprehensive assessments of clients to determine their needs and develop individualized plans.
- Search out new locations where clients can be found and provide assistance with accessing resources.
- Assist clients with obtaining food, hygiene kits, sleeping bags, and finding shelter or housing when possible.
- Distribute information packets on services available to clients and refer them to relevant resources.
- Assist clients in finding housing, medical and mental health assistance, obtaining legal assistance/benefits, AODA services and support, etc.
- Refer clients for screening and assessment and case managers as appropriate.
- Coordinate with case managers to assist in guiding clients to different resources for which they are qualified.
- Refer clients for assistance with obtaining social security and/or SSI benefits as possible.
- Complete the Encounter Form on client and input information/assessment into Wisconsin Service Point database.
- Transport clients to shelters when needed.
- Participate in weekly A.M. shifts.
- Complete special projects as assigned.
- Complete and maintain all required paperwork, records, documents, etc.
- Attend necessary trainings and meetings.
- Report any problems or service requests for Outreach vans.
- Network with other agencies and collaborate with organizations and maintain working relationships.
Requires four years of high school and six to twelve months related experience; or a combination of education and experience.
Outreach Community Health Centers requires employees in certain departments to be fully vaccinated against MMR, Varicella, and Influenza.
Outreach Community Health Centers welcomes all individuals and is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
