Hospitality Associate

6 days ago


Greenville, South Carolina, United States Paragon Hotel Company Full time
Job Title: Hospitality Associate

We are seeking a skilled Hospitality Associate to provide exceptional service to our guests at Paragon Hotel Company. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere, ensuring a seamless guest experience.

Key Responsibilities:
  • Deliver prompt and courteous service to guests, ensuring their stay is enjoyable and memorable.
  • Maintain the cleanliness and guest-ready appearance of the outlet, adhering to our high standards.
  • Understand and implement our mission statement, values, and culture at all times.
Requirements:
  • 1+ years of experience in a branded, quality hotel or similar environment.
  • High School diploma or equivalent required; Associate's or Bachelor's Degree preferred.
  • Must display professionalism, honesty, and trustworthiness.
  • Excellent attendance and punctuality are essential.
Work Environment & Context:
  • Must be able to perform major life activities, including standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
  • Must be able to stand for eight hours, bend, stretch, and reach.
  • Long hours may be required, and the work schedule varies, including occasional work on holidays, weekends, and evenings.
  • Must be able to push or pull 60 pounds and lift and/or carry 60 pounds.
Requirements:
  • Knowledgeable in age requirements and verifying those who order alcoholic beverages.
  • Familiar with menu items, preparation methods, and beverage choices.
  • Understand standards of operation as required by the brand.
  • Able to provide directions to local shopping, dining, entertainment, and travel destinations.
  • Stay up-to-date on daily hotel operations, events, and changes.
Skills:
  • Service-minded and friendly professional attitude.
  • Computer knowledge to operate the property management system.
Abilities:
  • Multi-tasking, detail-oriented, and service-centric.
  • Effective communication with guests and coworkers.
  • Ability to work alone and maintain a hospitable attitude.
  • Practice Safety Standards at all times.
  • Comply with all standards.


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