Hospitality Associate
6 days ago
We are seeking a skilled Hospitality Associate to provide exceptional service to our guests at Paragon Hotel Company. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere, ensuring a seamless guest experience.
Key Responsibilities:- Deliver prompt and courteous service to guests, ensuring their stay is enjoyable and memorable.
- Maintain the cleanliness and guest-ready appearance of the outlet, adhering to our high standards.
- Understand and implement our mission statement, values, and culture at all times.
- 1+ years of experience in a branded, quality hotel or similar environment.
- High School diploma or equivalent required; Associate's or Bachelor's Degree preferred.
- Must display professionalism, honesty, and trustworthiness.
- Excellent attendance and punctuality are essential.
- Must be able to perform major life activities, including standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
- Must be able to stand for eight hours, bend, stretch, and reach.
- Long hours may be required, and the work schedule varies, including occasional work on holidays, weekends, and evenings.
- Must be able to push or pull 60 pounds and lift and/or carry 60 pounds.
- Knowledgeable in age requirements and verifying those who order alcoholic beverages.
- Familiar with menu items, preparation methods, and beverage choices.
- Understand standards of operation as required by the brand.
- Able to provide directions to local shopping, dining, entertainment, and travel destinations.
- Stay up-to-date on daily hotel operations, events, and changes.
- Service-minded and friendly professional attitude.
- Computer knowledge to operate the property management system.
- Multi-tasking, detail-oriented, and service-centric.
- Effective communication with guests and coworkers.
- Ability to work alone and maintain a hospitable attitude.
- Practice Safety Standards at all times.
- Comply with all standards.
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