IT Operations Manager

4 days ago


Glen Allen, Virginia, United States Software Technology Inc Full time
Job Description

The estimated annual salary for this position is $120,000 - $150,000.

This role involves overseeing and controlling comprehensive IT Systems and programs in alignment with the strategic goals of Software Technology Inc. Key responsibilities include monitoring, providing corrective measures for errors, and producing strategies for new requirements.

The System Administrator serves as the highest-level technical expert, utilizing advanced enterprise operations systems to coordinate with teams of IT specialists, analysts, administrators, and developers. The administrator is responsible for four fundamental areas across multiple platforms:

  • Managed File Transfers: Develop new transfer jobs to meet business needs, security requirements, and operation standards.
  • Batch Management: Provide support services for production scheduling system and batch execution using BMS Control-M.
  • Monitoring: Utilize an integrated suite of software tools and ITIL best practices to monitor, detect, alert, control, and respond to outages related to LINUX/Windows server, network glitches, job failures, and software issues.
  • ServiceDesk Support: Provide expert support to customers and staff for the systems monitored.

The administrator has proficient knowledge of multiple platforms and file transfer processes, with the ability to develop solutions based on business requirements.

Required skills include GoAnywhere - MFT, GoAnywhere - Development, Batch Management, CMDB Experience, and ITIL v4 Foundations. A minimum of 5 years of experience in each area is required.



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