Night Auditor

1 week ago


MagstattleBas, Grand Est, United States Holiday Inn Express & Suites Omaha Downtown - Airport Full time
Job Summary:

We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Holiday Inn Express & Suites Omaha Downtown - Airport. As a key member of our front desk team, you will be responsible for ensuring the smooth operation of our hotel during the overnight shift.

Key Responsibilities:
  • Manage the front desk and handle guest check-ins and check-outs in a timely and efficient manner
  • Provide exceptional customer service and respond to guest requests and inquiries
  • Assist with daily financial and operational tasks, including reconciling the guest ledger and completing shift reports
  • Monitor and maintain inventory of supplies and equipment
  • Perform light cleaning duties and maintain the cleanliness of the front desk area
  • Collaborate with other team members to ensure seamless operations
Requirements:
  • Previous experience in a customer service or front desk role is preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and handle a high-volume workload
  • Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
  • Excellent attention to detail and problem-solving skills
  • Flexibility to work overnight shifts, including weekends and holidays
What We Offer:
  • Competitive salary and benefits package
  • Employee discounts on hotel rooms and amenities
  • Opportunities for advancement within the company
  • Professional development opportunities
  • A positive and supportive work environment

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