Hotel Night Auditor Part-Time Position
2 weeks ago
Embark on an exciting journey in the hospitality industry at Downtown Omaha Moxy, a leader in ownership, development, and operations of premier hospitality properties. We are now hiring a Hotel Night Auditor Part-Time to join our team.
Key Responsibilities:- Perform nightly balancing duties, daily paperwork, and shift reports related to the property's business transactions.
- Greet and interact with guests in a warm, friendly, and professional manner.
- Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs.
- Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.
- Work in cooperation with other departments to ensure a positive guest experience.
- Use computer system to make reservations, check-in and check-out property guests, process payments.
- Perform tasks such as answering phones, maintain a cash drawer, operate office equipment.
- Ensure guest and property safety by knowing all safety, security, and emergency procedures.
- Process departmental reports.
- Ability to work overnight from 11:00 p.m. until 7:00 a.m.
- 1-3 years as a Night Audit or as a Guest Service Representative in hospitality.
- Understanding of general accounting practices and ability to compile facts and figures.
- Strong oral and written communication and interpersonal skills.
- Motivated to maintain excellent customer service reputation.
- Strong attention to detail, organization, and follow-up abilities.
- Reliability and honesty.
- Desire to contribute to a supportive and effective team.
- Ability to be patient and creatively problem solve.
- Competitive hourly rate of $18.00.
- Opportunities for growth and professional development.
- Flexible schedules.
- Team Member Travel Perks, including worldwide hotel stays starting at forty-nine dollars per night.
- Health, Dental, and Vision plans.
- Virtual telehealth services.
- Team Member Assistance Program with mental health resources.
- TeleDoc confidential counseling.
- Health and fitness monthly reimbursement program.
- 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% of team member contributions.
- Same day pay.
- Catch Of The Day Program, earning money for helping other team members and guests.
- Everyone Sells, earning money for bringing in business to our properties.
- Referral program for team members.
We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure. Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility.
NCG Hospitality is an Equal Opportunity Employer.
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