Senior Plumber Installation Specialist

2 days ago

Minneapolis, Minnesota, United States KOHLER Full time
Job Summary

We are seeking a highly skilled Senior Plumber Installation Specialist to join our team at Kohler Company. As a key member of our Kohler Services Walk-in-Bath and Shower business, you will be responsible for achieving quality installation of KOHLER brand products that exceed industry standards and our clients' expectations.

Key Responsibilities
  • Install and perform plumbing work related to Kohler Services shower and walk-in bath products, including water heater additions or replacements.
  • Ensure accurate suitability of proposed work area prior to demolition or start of work, identifying visible defects that will/could prevent achieving KOHLER's expected installation standards.
  • Confirm details of proposed installation with customer prior to start, using confirmation form used by production at job check verification, and explain installation process in simple terms to establish trust and confidence with customer.
  • Ensure work is performed in compliance with all applicable codes and perform testing to ensure proper and safe operation.
  • Maintain a clean and professional work area, including outside customers' home and the work vehicle, during the workday.
  • Provide the consumer with the following service & materials as part of the installation process:
  • Review warranty information
  • Show the consumer how to use the product
  • Sign off to the close of the permit
  • Collect final payment
  • Provide leave behind materials for all the above
  • Responsible for timely reporting and updates in CRM as directed by the Supervisor - Installer
  • Plans and prioritizes work to meet commitments aligned with organizational goals.
  • Works without supervision and provides technical guidance when required on planning, organizing, prioritizing, and overseeing activities to efficiently meet business and product installation objectives.
  • Manages and applies safe systems of work without supervision and provides technical guidance when required.
  • Works with full competence to employ customer-oriented behaviors that help installers connect with their customers in productive and efficient ways, creating positive, defining moments.
  • Works with full competence to employ a systematic process for solving technical issues by identifying the problems and risks involved, then selecting an appropriate solution.
Requirements
  • Journeyman Plumber License in State of Minnesota
  • Proven experience as Journeyman Plumber
  • High school graduate or equivalent required.
  • Five plus years of bathroom remodeling or installation experience, with experience in bathroom installation preferred.
  • Must have proven communication and relationship building skills.
  • Attention to detail and the ability to follow specific instructions is a must.
  • Ability to lift up to 100lbs and stand for long periods is required. May be required to reach over shoulder height and head height and crawling and crouching positionally.
  • Ability to operate company vehicle preferred. A satisfactory MVR will be required to operate the company vehicle.
  • Travel Approximately 25% Overnight (This will vary depending on job site locations)
Why Choose Kohler?

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

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