Customer Service Associate

12 hours ago


Anaheim, California, United States Merge Opportunities Full time
Overview
Merge Opportunities is a leading provider of kitchen and bathroom remodeling services with a strong presence on the West Coast. We are seeking a skilled Customer Service Associate to join our team and support our national expansion efforts.

Salary: $17/hour

Job Responsibilities:
  • Conduct thorough project audits to identify missing items, including change orders, field measurements, finance documents, and service contracts.
  • Perform over-the-phone contract reviews with Sales Representatives at the point of sale.
  • Audit and transfer contract information accurately into accounting forms.
  • Manage daily logs of individual projects to ensure efficient project progression.
  • Schedule field measures and provide tentative installation dates via Salesforce (CRM).
  • Foster timely project completion by following up with assigned clients.
  • Maintain seamless communication with internal departments via Outlook.
  • Handle high call volumes of warranty calls and deliver exceptional customer service.

Requirements:
  • 1 year of general office experience or 1 year of customer service experience (preferred).
  • Excellent written and verbal communication skills.
  • High level of discretion, integrity, and trustworthiness to safeguard sensitive information.
  • Ability to multitask and handle high call volumes.
  • Strong customer service orientation and positive approach in handling challenging issues.
  • Ability to de-escalate 'hot' situations.
  • Team player mentality and ability to work well under pressure.
  • Comfortable using software systems such as Outlook, Salesforce, and Buildertrend (internal).
  • Bilingualism is a plus.
  • Data entry skills are a plus.


  • Anaheim, California, United States Dal-Tile Full time

    About the CompanyDal-Tile, a subsidiary of Mohawk Industries, is the largest manufacturer of tile and natural stone in the United States. We value our employees and provide a family-friendly work environment with opportunities for growth and development.Our team of dedicated professionals has made us the success we are today. We support our people with a...


  • Anaheim, California, United States U-Haul Full time

    Compensation Range: $16.00 to $25.00 Hourly.About the RoleWe are seeking a friendly and motivated individual to join our team as a Customer Service Representative at U-Haul. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that customers receive all the help they need on their...


  • Anaheim, California, United States Levy Full time

    Job OverviewAt Levy, we are seeking a highly motivated Customer Service Associate to join our team in a fast-paced retail environment.The successful candidate will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized workspace.We offer a competitive salary of $19.60 per hour, as well...


  • Anaheim, California, United States Drybar Shops Full time

    Job Description:Drybar Shops is a leading blow dry-only bar, renowned for its commitment to delivering exceptional customer experiences. We are seeking a talented Sales and Service Representative to join our team.Key Responsibilities:Provide outstanding customer service to clients, ensuring their needs are met and exceeded.Assist in sales of retail products...


  • Anaheim, California, United States Bank of Montreal Full time

    Bank of Montreal is a leading financial institution in North America.About the RoleWe are seeking a skilled Business Development Associate to join our team.The successful candidate will work closely with customers to understand their financial needs and provide tailored advice and guidance.Key Responsibilities:Build strong relationships with existing and...


  • Anaheim, California, United States Ace Hardware Full time

    Crown Ace Hardware is a world-class service provider dedicated to delivering an amazing customer experience. Our vision is to be the most helpful hardware stores on the planet, and we're looking for talented individuals to join our team as Sales Associates.Job OverviewWe strive to create a fun and challenging environment where our employees thrive. Our...


  • Anaheim, California, United States Marathon HVAC Service, Inc Full time

    About Marathon HVAC ServicesMarathon HVAC Services is a reputable service provider in the greater Los Angeles area, committed to delivering exceptional service and building strong relationships with our clients.Salary and BenefitsWe offer competitive pay ranging from $18 to $24 an hour, as well as commissions and a supportive company culture. Our team...


  • Anaheim, California, United States Valyrian Consultants Inc Full time

    Job OverviewValyrian Consultants Inc is seeking a highly motivated and dynamic Entry Level Account Management Trainee to join our team. This role offers an excellent opportunity to develop valuable skills in account management, customer service, and problem-solving while gaining hands-on experience with our innovative products and...


  • Anaheim, California, United States Marriott Full time

    Job DescriptionWe are seeking a highly motivated Customer Support Associate to join our team at JW Marriott Anaheim Resort. In this role, you'll be responsible for delivering exceptional customer service, ensuring every guest interaction is positive and memorable.Main Responsibilities:Respond to guest inquiries and resolve any issues promptly, maintaining a...


  • Anaheim, California, United States 24 Hour Fitness Full time

    About the JobWe are seeking a talented Customer Engagement Associate to join our team at 24 Hour Fitness.Key Responsibilities:Deliver successful guest and member engagement by offering membership, fitness, and retail products and services.Build strong relationships with our members by translating the value of our product and service offerings.Demonstrate a...


  • Anaheim, California, United States ResourceMFG Full time

    **About the Role**We are seeking an experienced Customer Service Representative to join our team. The successful candidate will be responsible for handling all administrative duties related to receiving, storing, maintaining, shipping, and invoicing customer inventory.The ideal candidate will work directly with our warehouse leadership team, associates, and...


  • Anaheim, California, United States Ace Hardware Full time

    Retail Sales Associate RoleCROWN ACE HARDWARE is currently seeking a skilled Retail Sales Associate to join our team. As a Cashier, you'll be responsible for providing top-notch customer service, promoting sales, and maintaining a clean and organized store environment.In this role, you'll have the opportunity to work in a fast-paced environment, develop your...


  • Anaheim, California, United States Farmer Boys Full time

    Job OverviewFarmer Boys is a leading restaurant chain that serves high-quality food and excellent customer service. We are seeking a skilled Restaurant Service Associate to join our team.Estimated Salary: $12-$15 per hourJob Responsibilities:Customer Service: Provide exceptional service to guests, ensuring their needs are met and exceeded.Food Preparation:...


  • Anaheim, California, United States Insight Global Full time

    Job OverviewInspired by our core values, Insight Global is dedicated to empowering clients and employees alike in their pursuit of excellence.We are currently seeking highly skilled Customer Service Representatives to join a dynamic team in Anaheim, CA. As a key member of our call center, you will play a vital role in providing exceptional service to our...

  • Sales Associate

    1 day ago


    Anaheim, California, United States Honda Center Full time

    **The Perfect Candidate**We are looking for a highly motivated and results-driven individual to join our retail team as a Sales Associate. If you have a passion for delivering exceptional customer experiences and driving revenue growth, we want to hear from you!**About Honda Center**Honda Center is a world-class entertainment venue that hosts various events,...


  • Anaheim, California, United States U-Haul Full time

    Overview    At U-Haul, we are committed to providing exceptional service to our customers. As a Customer Service Representative, you will be the face of our company, working with a supportive team to ensure that customers receive top-notch service and assistance.


  • Anaheim, California, United States LOBEL FINANCIAL Full time

    We are seeking a highly skilled Customer Service Ambassador to join our team at Lobel Financial. As a representative of our company, you will be the first point of contact for our clients, providing exceptional service and support to ensure their needs are met.As a key member of our team, you will be responsible for handling inbound customer inquiries with a...


  • Anaheim, California, United States El Super Full time

    El Super #30 Anaheim Ball is seeking a talented and enthusiastic Tortilleria Clerk to join our team! As a Tortilleria Clerk, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with the preparation and sales of tortillas and other products.About the RoleThis is a fantastic...


  • Anaheim, California, United States Ultimate Staffing Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Ultimate Staffing. The ideal candidate will have excellent communication skills, be friendly over the phone, and possess strong math skills.About the Job:This is a full-time position with a Monday through Friday...


  • Anaheim, California, United States Burlington Full time

    What You'll DoProvide exceptional customer service by greeting customers, answering questions, and addressing concerns.Process sales transactions accurately and efficiently, handling cash, credit card payments, and returns.Assist with visual merchandising, including setting up displays, replenishing stock, and maintaining store appearance.The estimated...