Customer Service and Account Development Associate

5 days ago


Anaheim, California, United States Valyrian Consultants Inc Full time
Job Overview

Valyrian Consultants Inc is seeking a highly motivated and dynamic Entry Level Account Management Trainee to join our team. This role offers an excellent opportunity to develop valuable skills in account management, customer service, and problem-solving while gaining hands-on experience with our innovative products and services.


Responsibilities
  • Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers directly in person
  • Work on special short-term projects to offer customized support for new products or products at end-of-life
  • Monitor customer satisfaction levels and develop methods for increasing them
  • Assist in creating ways for delivering exceptional customer service to irate or problematic customers

Our ideal candidate will possess a high school diploma/GED (College degree preferred), 2+ years of experience in a customer service role, proficiency with MS Office, and the ability to work well in a team environment.


Benefits
  • Full training
  • Full-time positions available
  • Opportunities for career advancement based on individual performance
  • Travel opportunities

We offer a competitive salary, estimated at $45,000 - $60,000 per year, depending on location and experience. If you are passionate about delivering exceptional customer experiences and have a strong sense of professionalism, we encourage you to apply.



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