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Healthcare Reception Specialist
2 months ago
Position Title:
Healthcare Reception Specialist
Overview:
Fast Pace Health is dedicated to delivering an exceptional patient experience in every interaction. We are in search of a highly proficient and experienced Healthcare Reception Specialist to enhance our expanding team.
Our ideal candidate will be deeply committed to fostering our Fast Pace mission of collaboration, communication, empowerment, and quality care within a supportive and encouraging atmosphere.
Fast Pace Health is pioneering a new vision of healthcare in rural communities, offering a diverse range of services.
We are transforming healthcare delivery in these rural areas by integrating outstanding patient care, education, accessibility, and community service, prioritizing the needs of our patients and enhancing the health status of our communities.
Why Fast Pace Health?:
Fast Pace Health is a growing organization that provides the support and mentorship necessary for you to excel as a Healthcare Reception Specialist. We are committed to helping you develop your clinical skills and offer a fulfilling career trajectory.
We collaborate as a dynamic team to exceed our business objectives by ensuring our patients receive the highest quality care in a positive environment.
- We provide competitive compensation and benefits, including vacation pay, PTO, medical, dental, vision, and work-life balance, among others.
- As a Fast Pace Health employee, you will have the chance to engage in community events and outreach initiatives, including seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We celebrate holidays with themed attire and potluck gatherings. At Fast Pace, our community is our family, and we prioritize family values.
Key Responsibilities:
Below is a high-level overview of the role's responsibilities, with a comprehensive job description provided during the interview process.
Maintain compliance with Federal and State regulations, guidelines, and requirements, including a working knowledge of health information management issues such as HIPAA.
Collect and document demographic, insurance, and financial information.
Verify insurance eligibility and communicate relevant information regarding payment policies and billing/collection processes.
Collect co-pays, co-insurance, deductibles, and outstanding balances.
Retrieve and fax/mail medical records to primary care providers and insurance carriers as requested by patients.
Answer phone calls, take messages, and return voicemails.
Provide clerical support as needed.
Exhibit adherence to the Core Values of the Company, including teamwork, communication, empowerment, quality of care, and friendliness.
Maintain cordial relations with all clients and employees; foster a positive work atmosphere through effective communication and actions that build strong relationships with customers, colleagues, and management.
Additional Requirements for Centers of Excellence:
Complete all necessary preceptor training to effectively onboard and train new hires in centers of excellence.
Collaborate with Learning and Development to manage the onboarding and training of new employees.
Welcome new employees on their first day in the clinic, facilitating introductions, facility tours, and an overview of clinic processes.
Partner with Learning and Development and new hires to establish a training plan and review the training schedule. Communicate with Learning and Development as appropriate.
Submit weekly evaluations on the progress of trainees to Learning and Development. Communicate training progress or concerns to operations leadership and Learning and Development as necessary.
Complete final evaluations and Proof of Proficiency forms and submit them to Learning and Development on the final training day.
Experience Requirements and Preferences::
Experience in a medical office and familiarity with basic medical terminology are preferred.
Ability to work independently and interact with the public in a high-pressure environment.
Detail-oriented with excellent interpersonal communication skills.
Must possess an outgoing and compassionate demeanor.
Education Requirements::
High School Diploma or its equivalent.
Compliance:
Fast Pace Health is committed to the principle of equal employment and fostering an inclusive environment for the benefit of our employees, patients, and communities.
We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information, or any other legally protected characteristics or conduct.
Please refer to the links below for information regarding your rights under certain federal laws:Mississippi Residents Only:
In Mississippi, Fast Pace requires pre-employment/drug/alcohol testing as a condition of employment.
The law mandates that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol tests, that they may be tested for "the presence of drugs [or alcohol] in their metabolites." Miss.
Code. Ann. § (phone number removed).Brand Name:
FastPace Health
