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Guest Service Ambassador

4 weeks ago

Grand Junction, Colorado, United States Nothing Bundt Cakes - Grand Junction Full time
Job Title: Guest Service Representative

Job Summary:

We are seeking a highly motivated and enthusiastic Guest Service Representative to join our team at Nothing Bundt Cakes - Grand Junction. As a Guest Service Representative, you will be responsible for creating a warm and welcoming environment for our guests, offering creative solutions for unique celebratory occasions, and selling our delicious cakes.

Key Responsibilities:

* Greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs
* Maintain strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise
* Suggest additional merchandise, including balloons, candles and cards, to complete unique celebration
* Process guest orders efficiently and accurately utilizing point-of-sale system
* Uphold a clean and organized bakery presentation
* Replenish retail merchandise and cake display case to ensure a strong visual presentation

Core Values and Competencies:

* Servants Heart: Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive
* Spirit of a Champion: Demonstrates pride in responsibilities, an intense drive and a passion to succeed
* Genuine Connections: Projects warmth, enthusiasm and optimism that attracts others

Requirements:

* Must be 16 years of age or older
* Previous guest service experience at a bakery, restaurant or retail store is a plus

What We Offer:

* Competitive hourly rate
* Opportunities for advancement
* A fun and dynamic work environment

How to Apply:

If you are a motivated and enthusiastic individual who is passionate about providing exceptional guest service, please submit your application to us.