Store Operations Manager

4 weeks ago


Clewiston, United States Marshalls Full time

Job Summary:

We are seeking a highly skilled and experienced Assistant Store Director to join our team at Marshalls. As a key member of our store leadership, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team.

Key Responsibilities:

  • Assist the Store Manager: Collaborate with the Store Manager to develop and implement strategies to drive sales growth, improve customer satisfaction, and increase operational efficiency.
  • Lead a High-Performing Team: Hire, train, and develop a team of sales associates to deliver exceptional customer service and drive sales growth.
  • Manage Store Operations: Oversee the daily operations of the store, including merchandise presentation, inventory management, and loss prevention.
  • Develop and Implement Plans: Create and execute plans to increase sales, improve customer satisfaction, and drive operational efficiency.
  • Monitor and Analyze Performance: Track and analyze sales data, customer feedback, and operational metrics to identify areas for improvement and develop strategies to address them.

Requirements:

  • Leadership Experience: Minimum 2 years of retail leadership experience, preferably in a high-volume store environment.
  • Excellent Communication Skills: Strong communication and interpersonal skills, with the ability to effectively communicate with team members, customers, and vendors.
  • Strategic Thinking: Ability to think strategically and develop plans to drive sales growth, improve customer satisfaction, and increase operational efficiency.
  • Results-Oriented: Proven track record of achieving sales goals, improving customer satisfaction, and driving operational efficiency.

Benefits:

Marshalls offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional development and career advancement.



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