Sales and Customer Service Ambassador
3 days ago
We are seeking a highly motivated Sales and Customer Service Representative to join our team at Winchester Massage LLC.
This role is perfect for individuals who enjoy helping others and have excellent communication skills. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service, promoting total body care, and driving member retention.
The ideal candidate will have a passion for sales and customer service, with previous experience in a retail or hospitality environment. A strong ability to communicate effectively, both verbally and written, is essential for this role.
Salary:$45,000 - $55,000 per year
Responsibilities- Provide outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
- Promote the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
- Drive member retention through outreach via phone and email to current members.
- Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care.
- People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing).
- Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone.
- A competitive salary range of $45,000 - $55,000 per year.
- A free 60 min massage or facial once a month.
- A healthy compensation plan that rewards your hard work with a very aggressive bonus structure.
- Training to help you grow and refine your sales and customer service skills.
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