Lead Customer Service Representative

2 weeks ago


Schaumburg, Illinois, United States Golf Rose Animal Hospital Full time
Lead Customer Service Representative

Golf Rose Animal Hospital is seeking a highly skilled and compassionate Lead Customer Service Representative to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional client service and communication, ensuring a positive experience for our clients and their pets.

Responsibilities:
  • Provide exceptional client service and communication, responding to client inquiries and resolving issues in a timely and professional manner.
  • Manage client relationships, building trust and rapport with clients and their pets.
  • Coordinate client appointments, surgeries, and other services, ensuring seamless communication and follow-up.
  • Process client payments, handle financial transactions, and maintain accurate records.
  • Train and support new staff members, ensuring a smooth onboarding process.
  • Collaborate with veterinarians, technicians, and other staff members to ensure excellent patient care and client satisfaction.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in customer service or veterinary reception required.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Proficiency in veterinary terminology and computer skills, including keyboarding and use of communication tools.
  • Ability to work independently and as part of a team, with a strong commitment to providing exceptional client service.

Golf Rose Animal Hospital offers a dynamic and supportive work environment, with opportunities for growth and advancement. If you are a motivated and compassionate individual with a passion for animal care, we encourage you to apply for this exciting opportunity.



  • Schaumburg, Illinois, United States Golf Rose Animal Hospital Full time

    Job SummaryThe Lead Customer Service Representative plays a crucial role in ensuring exceptional client service and communication at Golf Rose Animal Hospital. This position is responsible for maintaining a positive and solution-oriented attitude, greeting clients and pets by name, and providing knowledgeable advice on animal care and...


  • Schaumburg, Illinois, United States Central Garden & Pet Full time

    Customer Service RepresentativeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Central Garden & Pet. As a key member of our sales team, you will be responsible for delivering exceptional customer service to our valued clients.Key ResponsibilitiesCoordinate order fulfillment from receipt to customer...


  • Schaumburg, Illinois, United States Brad Sutter - State Farm Agent Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in delivering exceptional customer service and support to our clients.Key Responsibilities:Provide prompt and professional customer...


  • Schaumburg, Illinois, United States Central Garden & Pet Full time

    Customer Service RepresentativeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Central Garden & Pet. As a key member of our sales team, you will be responsible for delivering exceptional customer service to our assigned accounts.Key ResponsibilitiesCoordinate order fulfillment from receipt to customer dock...


  • Schaumburg, Illinois, United States Mr. Rooter Full time

    Customer Service RepresentativeAt Mr. Rooter, we're looking for a skilled Customer Service Representative to join our team. As a key member of our service team, you'll be responsible for handling incoming calls and scheduling service calls to meet customer requirements.Key Responsibilities:Receive incoming calls in a professional and courteous...


  • Schaumburg, Illinois, United States David Mordis - State Farm Agent Full time

    Job OpportunityAre you a customer-focused individual looking for a challenging role? We are seeking a motivated and outgoing Customer Service Representative to join our team at David Mordis - State Farm Agent.Key Responsibilities:Establish and maintain strong customer relationships through effective communication and follow-up.Collaborate with the agent to...


  • Schaumburg, Illinois, United States Beacon Hill Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Beacon Hill. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key...


  • Schaumburg, Illinois, United States Mr. Rooter Corporation Full time

    Customer Service RepresentativeAt Mr. Rooter Corporation, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers.Key Responsibilities:Handle incoming calls and schedule service calls to meet customer requirementsReceive...


  • Schaumburg, Illinois, United States Brett Twitty - State Farm Agent Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesCustomer Service: Provide prompt, accurate, and friendly...


  • Schaumburg, Illinois, United States David Mordis - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Job SummaryThis role involves establishing and maintaining customer relationships, working with the agent to achieve marketing goals, and developing leads to identify customer needs and market appropriate products and...


  • Schaumburg, Illinois, United States Beacon Hill Full time

    Customer Service RepresentativeBeacon Hill is seeking a skilled Customer Service Representative to join their team. As a key member of the customer service team, you will be responsible for providing exceptional customer experiences, resolving customer inquiries, and maintaining a positive and professional demeanor.Key Responsibilities:Respond to customer...


  • Schaumburg, Illinois, United States Mr. Rooter Corporation Full time

    Customer Service RepresentativeAt Mr. Rooter Plumbing, we're committed to delivering exceptional customer service. As a Customer Service Representative, you'll play a vital role in upholding our service philosophy, providing the highest level of customer satisfaction. Your responsibilities will include handling incoming calls, scheduling service calls, and...


  • Schaumburg, Illinois, United States HYATT Hotels Full time

    Customer Service RepresentativeAs a Customer Service Representative at HYATT Hotels, you will be responsible for delivering exceptional guest experiences. Your key responsibilities will include:Checking in and checking out of hotel guests in a timely and efficient mannerProviding excellent communication and organization skills to ensure seamless guest...


  • Schaumburg, Illinois, United States Beacon Hill Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Beacon Hill. As a key member of our customer-facing team, you will be responsible for providing exceptional customer experiences, resolving issues, and exceeding customer expectations.Key Responsibilities:Assist customers with inquiries,...


  • Schaumburg, Illinois, United States Mr. Rooter Corporation Full time

    Job Title: Fantastic Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of service.Key...


  • Schaumburg, Illinois, United States Misumi USA Full time

    Job OverviewMISUMI USA is a leading provider of automated manufacturing components, and we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...


  • Schaumburg, Illinois, United States On-Board Companies Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our On-Board Administrative team, you will be responsible for providing exceptional customer service to our clients and stakeholders.Job Summary:The successful candidate will be...


  • Schaumburg, Illinois, United States Bridge Technologies and Solutions Full time

    Job SummaryWe are seeking a skilled Call Center Representative to join our team at Bridge Technologies and Solutions. As a key member of our customer service team, you will be responsible for providing exceptional support to our insurance clients through phone and email interactions.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...


  • Schaumburg, Illinois, United States Central Garden & Pet Full time

    Customer Service RepresentativeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Central Garden & Pet. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our valued clients.Key ResponsibilitiesCoordinate order fulfillment from receipt...


  • Schaumburg, Illinois, United States Bridge Technologies and Solutions Full time

    Job Title: Call Center RepresentativeWe are seeking a skilled Call Center Representative to join our team at Bridge Technologies and Solutions. As a key member of our customer service team, you will be responsible for providing exceptional support to our insurance clients.Key Responsibilities:Respond to customer inquiries via phone and email, providing...