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Customer Support Specialist

2 months ago

Cape Charles, United States TTEC Full time

Become an integral part of a vibrant team and elevate your career within TTEC's esteemed workplace culture. As a Customer Service Representative, you will be essential in personalizing business interactions.

Experience a remarkable company atmosphere underscored by employee feedback and our Great Place to Work certification.

Engage in customer interactions and address inquiries effectively.

Your Responsibilities Include:

  • Managing incoming customer inquiries
  • Researching solutions to customer issues

Required Qualifications:

  • At least 6 months of experience in customer service
  • High school diploma or equivalent
  • Proven knowledge of products or services
  • Strong computer skills

What We Provide:

  • Ongoing support for your career advancement
  • A welcoming and community-oriented workplace
  • Collaboration with a global team that embodies our core values
  • Competitive starting salary with performance bonuses
  • Comprehensive benefits package tailored to your position

About Your Role:

Receive continuous training, coaching, and access to a variety of professional development tools. Your compassionate approach will be key to your success as you assist customers, supported by the TTEC community.

You will work under the guidance of a Team Lead, contributing to the enhancement of customer satisfaction and team success.