Financial Service Representative

3 weeks ago


Columbus, Ohio, United States BMI Federal Credit Union Full time
Job Summary

We are seeking a highly skilled and motivated individual to join our team as a Financial Service Representative. This role is responsible for providing exceptional customer service and ensuring the accuracy of financial transactions.

Estimated Salary: $45,000 - $60,000 per year

About BMI Federal Credit Union

BMI Federal Credit Union is a not-for-profit financial cooperative that provides banking services to its member-owners. Our goal is to improve the financial well-being of our members and our community.

We have been recognized as one of the 'Best Employers in Ohio' by the Workforce Research Group for 15 consecutive years (2010-2024).

Responsibilities

As a Financial Service Representative, you will be responsible for:

  • Providing solutions to members' financial needs by explaining Credit Union products and services
  • Cross-selling Credit Union products to meet members' needs
  • Performing basic transactions while meeting the BMI FCU service standards
  • Exhibiting enthusiasm, friendliness, and demonstrating knowledge to build rapport with members
Requirements

To be successful in this role, you will need:

  • A high school degree or equivalent
  • Previous cash handling and customer service experience
  • Basic math skills
  • Ability to work a varied schedule
  • Customer service focused
  • Excellent communication and interpersonal skills
Benefits

We offer a comprehensive benefits package, including:

  • 401(k) Plan with Company Match
  • Paid Time Off and Paid Holidays
  • Medical, Dental, and Vision Insurance
  • Robust Wellness Program
  • Life and Disability Insurance


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