Housing Crisis Case Coordinator

2 weeks ago

Medina, Ohio, United States Medina Metropolitan Housing Authority Full time
Job Overview

MEDINA METROPOLITAN HOUSING AUTHORITY

An Equal Opportunity Employer

Position Title: Case Manager – Emergency Services

Reporting To: Program Director – Emergency Housing Assistance Programs

Employment Type: Full-time, Bargaining Unit Position

FLSA Classification: Non-Exempt

EEO Job Category: 1.2 - First/Mid-level Officials and Managers

Supervisory Responsibilities: None

Position Summary: This role is responsible for delivering comprehensive case management services, including advocacy, to individuals and families facing housing emergencies.

Key Responsibilities:

➢ Stay informed about eligibility requirements and application procedures for all emergency housing programs managed by the Housing Authority and related initiatives.

➢ Conduct assessments to evaluate the needs of individuals and families to determine their eligibility for various assistance programs.

➢ Follow established program protocols; provide ongoing case management services for clients, including educational activities (e.g., workshops on relevant topics) beyond the initial emergency evaluation and support.

➢ Complete and maintain all necessary documentation (HUD, State, Local, Housing Authority, etc.).

➢ Create and manage case files, including case notes, data collection, and billing time records.

➢ Engage in community organization activities that align with clients' goals and objectives.

➢ Provide advocacy services as needed.

➢ Keep up-to-date with federal, state, and local program guidelines (this may involve travel for training).

➢ Perform other duties as assigned.

Qualifications and Skills:

➢ A Bachelor's Degree in Social Work, Family Science, or a related field is preferred.

➢ Strong analytical and problem-solving abilities are essential.

➢ Ability to interact with all levels of personnel and across diverse cultures; must maintain a professional, ethical, and culturally sensitive demeanor.

➢ Highly organized with the capability to manage multiple tasks in a dynamic environment.

➢ Willingness to work non-traditional hours.

Working Conditions:

➢ This position may involve encountering challenging clients and exposure to various environmental factors, including extreme temperatures, noise, and unsanitary conditions, and may require lifting up to 40 pounds.

➢ The incumbent may need to transport clients and/or conduct home visits.

Additional Requirements:

➢ Must successfully pass a criminal background check.

➢ Must hold a valid Ohio Driver's License and meet the Authority's automobile insurance criteria.

➢ Must complete Ohio Balance of State Rapid Re-Housing training requirements within one month of employment.

➢ Must complete additional training within the first six months of employment related to Housing First Practices, Harm Reduction Practices, Trauma-Informed Care, and Progressive Engagement.

➢ Must provide proof of eligibility to work in the United States.

➢ Must effectively engage with culturally diverse populations and adhere to strict ethical standards.

➢ This position may require further training and travel to meet performance expectations.

Note: This job description does not imply that these are the only duties and responsibilities to be performed by the position incumbent.

Job Type: Full-time

Compensation: $19.00 per hour

Benefits Include:

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Work Schedule:

  • 8 hour shift

Experience Required:

  • Case management: 1 year (Required)

Work Location: In person

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