Customer Experience Specialist
1 month ago
The Customer Experience Specialist is responsible for delivering exceptional customer service and ensuring that every customer leaves the store satisfied. This includes responding to customer inquiries, resolving customer complaints, and maintaining a clean and organized store environment.
Responsibilities:
- Respond to customer inquiries and resolve customer complaints
- Maintain a clean and organized store environment
- Process sales transactions accurately and efficiently
- Participate in visual merchandising and floor sets
Requirements:
- High school diploma or equivalent required
- Previous retail experience preferred
- Excellent communication and interpersonal skills
Benefits:
- Competitive hourly rate of $12-$15 per hour
- Opportunities for advancement and professional growth
- Comprehensive training program
About Rack Room Shoes
Rack Room Shoes is a leading retailer of branded footwear and accessories. We are committed to providing our customers with an exceptional shopping experience and offering the latest fashion trends at affordable prices.
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