Support Services Assistant

2 weeks ago


Owensboro, Kentucky, United States Owensboro Area Shelter Information & Services Full time
Job Title: Support Services Assistant

Join Owensboro Area Shelter Information & Services as a Support Services Assistant and contribute to the well-being of our community.

Job Summary

Under the supervision of the Program Supervisor or Manager, the Support Services Assistant provides support services to four areas: child care, crisis office, campus management, and non-residential. The successful candidate will work closely with Counselor/Advocates to meet the needs of family case management, provide crisis intervention and advocacy, and maintain a positive facility atmosphere.

Key Responsibilities
  • Conduct planned children's activities under the supervision of the Program Supervisor.
  • Reinforce positive parenting and responsible supervision of children.
  • Provide information, referral, crisis intervention, and advocacy for children who are program participants.
  • Work with the supervisor to incorporate practicum students and volunteers into the children's program.
  • Provide crisis office coverage and crisis intervention and supportive services to clients in the absence of Counselor/Advocates.
  • Maintain a log of calls and perform assigned cleaning duties.
  • Compile monthly service reports to ZeroV and maintain client files in accordance with OASIS policies.
  • Screen and route calls, type, file, and coordinate the maintenance of case files, and enter data into the computer.
  • Supervise locks, keys, medication, and campus visitor entries.
Requirements

To perform this job successfully, the Support Services Assistant must have a high school diploma/GED, basic office, typing, and computer skills, and experience in child development and working with children directly. The ideal candidate will also have the ability to prepare business letters, summaries, and reports, using prescribed format and conforming to all rules of punctuation, grammar, diction, and style.

Working Conditions

The Support Services Assistant will work in a moderate noise level environment and must be able to lift and/or move up to 35 pounds. The ideal candidate will also have the ability to travel, work flexible hours, and maintain a positive leadership role.

The Support Services Assistant must demonstrate respect for the dignity and equality of all people, maintain standards of confidentiality in accordance with OASIS policies, and adhere to all OASIS policies.



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