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Operational Excellence Team Lead

2 months ago

Alexandria, Virginia, United States Brookshire Grocery Company Full time
Job Summary

We are seeking a highly skilled and experienced Operational Excellence Team Lead to join our team at Brookshire Grocery Company. As a key member of our operations team, you will be responsible for executing various store operation standards and procedures to maintain quality of product, food and physical safety, and inventory stock levels.

Key Responsibilities
  • Work closely with upper management to train and develop partners, schedule, plan, assign, and direct work.
  • Support upper management with the review of historical data regarding sales, ads and promotions. Co-manage inventory using item management processes to ensure satisfactory in-stock levels.
  • Indirectly responsible for maintaining and improving sales performance, cash flow, public relations, product quality, and work standards.
  • Frequently required to open/close the store. Ensure the store is presentable for the customer shopping experience; make certain adequate staff is available; ensure safety, responsiveness, and fiscal management of cash and monetary assets.
  • Follow quality control and food safety standards throughout multiple departments and ensure dated products are stocked and rotated properly.
  • Maintain clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
  • Carry out initiatives and strategies for loss prevention and shrink reduction are being implemented.
  • Actively participate in and ensure the execution of effective merchandising plans to increase sales through displays, store layouts, and category management promotions.
  • Display exemplary customer service and act as a role model for partners; enforce customer engagement standards by greeting customers, answering questions, and responding to customer complaints.
Requirements
  • Minimum 18 years of age required.
  • Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
  • High School diploma or GED and two or more years of related experience; or an equivalent combination of experience and/or higher education required.
  • Health Insurance Portability and Accountability Act (HIPAA) certification required.
  • Manager Food Safety certification required.
  • AML certification required.
  • TABC/LACT certification required where applicable.
  • Fuel Operator C Training required where applicable.
Work Environment

Work is generally performed in a retail store. Occasionally exposed to outside temperatures and weather. Occasionally exposed to extreme cold conditions (non-weather). Occasionally exposed to extreme heat conditions (non-weather). Occasionally exposed to wet, slippery or damp conditions. Occasionally exposed to cleaning agents. Quiet to moderate noise level.

Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.